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Delivery Hero

Global online food delivery marketplace

Intern Account Manager Groceries & Specialties

Account ManagementConfirmed live in the last 24 hours
InternshipLisbon, PortugalNo salary listed

About the Job

Requirements

  • Availability for a six-month full-time internship.
  • A bachelor's degree in business, marketing, data analytics, or sales.
  • A problem-solving, data-driven approach with analytical skills.
  • Proactivity, organization, and attention to detail.
  • Communication skills.
  • Excellent knowledge of Google Workspace (Docs, Sheets, and Slides).
  • Proficiency in Portuguese and English.

Responsibilities

  • Support the Account Manager team with daily operational tasks.
  • Gather insights from partners to improve their experience and customers’ experience, and address problems.
  • Identify technology-feature improvements to improve partner user experience and provide proactive feedback to headquarters.
  • Maintain good relationships between Glovo and its partners through scalable tools and initiatives and effective partner support.
  • Forecast and track key account metrics.
  • Define scalable processes that enable partners to use the tools independently.
  • Review and propose partner communications to support partner engagement and long-term relationships.
  • Collaborate with colleagues and learn from one another.

Desired Qualifications

  • Up to one year of work experience in startups, consulting, sales, or marketing.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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