JP Morgan Chase

Runs a consumer bank and an investment bank

Lead Technical Program Manager - Business Enablement & Transformation

Program ManagementConfirmed live in the last 24 hours

Full-timeJersey City, NJ, USA$147.3k - $200kIn-person

About the Job

Requirements

At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
Experience using enterprise-authorized artificial intelligence capabilities in the work environment to support program-management workflows, with strong validation habits and awareness of data sensitivity.
Ability to review and validate artificial-intelligence-assisted plans, risks, and recommendations before use, escalating when uncertain and following data-handling expectations.
Advanced stakeholder-management expertise, including establishing productive working relationships and influencing decision-making across cross-functional teams and clients.
Track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
Proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
Experience in resource management; technological, organizational, and/or operational change management; portfolio management; conflict resolution; negotiation; risk and controls; and partnership and influence.
Experience refining complex and ambiguous information into meaningful content and clear action plans.
Experience establishing and building strong relationships and partnerships across cross-functional teams.
Data analysis and presentation skills, with proficiency in Microsoft Excel and PowerPoint.

Responsibilities

Develop and execute comprehensive project plans incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
Partner with the DSS domain leader, balancing ideas and operational strategies, providing broad perspectives, and sharing thematic feedback.
Prepare the leader for sessions and internal processes, such as Monthly Business Reviews, that require due diligence and preparation, including owning topics, challenging peers, and communicating effectively through storytelling.
Partner with engineering leads and product owners to drive the engineering teams’ Book of Work in alignment with OKRs and track deliverables to an integrated roadmap.
Use enterprise-authorized artificial-intelligence capabilities to accelerate program planning and risk synthesis, validate outputs, and handle data according to sensitivity requirements.
Identify and mitigate risks, proactively address potential roadblocks, and implement contingency plans to maintain project and program momentum.
Collaborate with engineering, product, business stakeholders, and other cross-functional teams to define program scope, objectives, and deliverables in alignment with business goals.
Assess program performance using analytical reasoning, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
Champion agile delivery practices and continuous improvement, fostering continuous learning and innovation within the team.
Promote reuse-first, artificial-intelligence-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.

Desired Qualifications

Ability to influence, organize, and direct people across various seniorities, teams, and departments.
Commitment to diversity and to ethical, accountable, and transparent leadership.

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Corporate Sector's Infrastructure Platforms - Data and Specialty Services team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
A trusted confidant and partner to the DSS domain leader, balancing ideas and operational strategies, provide wide ranging perspectives, and sharing thematic feedback.
Ensure the leader is effectively prepared for sessions / internal processes (e.g. Monthly Business Review) that require additional due diligence and preparation. This requires topic ownership, challenging peers, and effective storytelling.
In partnership with engineering leads and product owners, drive the Book of Work for engineering teams to be aligned to OKRs and track deliverables to an integrated roadmap.
Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
Experience in Resource Management; Technological, Organizational and/or Operational Change Management; Portfolio Management; Conflict Resolution; Negotiation; Risk and Controls; and Partnership and Influence is required
Experience taking complex and ambiguous information and refining it into meaningful content and clear action plans.
Experience with establishing and build strong relationships and partnerships across cross-functional teams.
Experience with data analysis and presentation skills with proficiency in MS Excel and PowerPoint

Preferred qualifications, capabilities, and skills

Ability to influence, organize, and direct people across various seniorities, teams, and departments.
Commitment to diversity, ethical, accountable, and transparent leadership

Base Pay/Salary: Jersey City,NJ $147,250.00-$200,000.00

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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