About the Team

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. The International Sales S&O team focuses on the acquisition, retention and growth of SMB restaurants across Canada, Australia and New Zealand.

About the Role

We’re looking for a Sr. Associate on our International Sales Strategy & Operations team to drive Sales performance and strategic initiatives across our SMB Post-Sale team in Canada. You will combine business context and analytical skills to co-create and execute on our overall go-to-market strategy, identify and implement efficiency improvements to optimize business impact, and drive tactical day-to-day operations. You will work cross-functionally between our Sales, Merchant, Sales S&O, Finance and other internal teams to enable our Post-Sale team to provide a best-in-class experience to our merchants.  You will report to the Manager of CAN Post-Sale S&O. 

You will be responsible for projects across the Canada SMB Sales business and a key contributor to making DoorDash #1 in Canada. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them.

You’re excited about this opportunity because you will…

• Build – Develop and drive adoption of new sales products and processes at DoorDash
• Strategize – Work with Sales to build effective and cost-efficient go-to-market strategies
• Experiment – Scope tests and experiments on everything from adoption to optimization
• Implement – Execute initiatives that improve Sales productivity and drive the Canadian business forward
• Analyze - Build models to evaluate success and find opportunities for improvement
• Influence – Work with our Merchant S&O, Sales, and other Sales S&O teams to scale business impact

We’re excited about you because…

• You have a Bachelor’s degree and 3+ years of experience in management consulting / tech / design / investment banking / corporate strategy / business development / business operations or related experience; high-growth or early-stage startup experience strongly preferred
• You have an established track record of achieving tangible outcomes and moving needles 
• You are a strong analytical thinker who can provide applicable recommendations out of complex datasets
• You have excellent Excel skills (can perform complex functions and manipulate large datasets); SQL knowledge is strongly preferred 
• You are entrepreneurial – You have a bias towards action, an ownership mentality and are able to thrive in a fast-paced, constantly changing work environment
• You are naturally curious – You always look for ways to innovate and improve and want to share the vision and direction of the company
• You’re a problem solver – You can independently translate high-level goals into actionable plans
• You are a team player - you have experience working with cross-functional teams and thrive off of working with others; bonus points if you’ve worked with global teams
• You’re a relationship-builder – You can influence and motivate people at all levels across a variety of job functions
• You’re a problem solver – You can independently translate high-level goals into actionable plans

Nice to Haves

• You have experience working with Salesforce and other CRMs
• You have experience working with Sales teams 
• You have solid financial modeling experience

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey