Study Abroad Adviser

About Sable International

Sable International offers innovative professional services to international citizens. We create tailor-made solutions to meet the accounting, wealth, financial, currency and nationality needs of our clients. We pride ourselves on providing solutions that suit our clients’ unique individual circumstances; our employees are key in achieving this goal.

The staff in our Cape Town, Durban, London, Melbourne, and Portugal offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview:

Are you energetic, ambitious, and looking to develop your career? Our Johannesburg Sable Study Abroad department is looking to add a Study Abroad Adviser to their team. This department provides student placement services to universities in Australia, Canada, USA, UK, New Zealand, Netherlands, Ireland, Cyprus, Sweden and Mauritius. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.

You’re perfect for this position if you:

• Have previous relevant industry experience
• Have a bachelor’s degree in psychology, international relations or related field
• Have strong interpersonal and relationship-building skills
• Can manage a service delivery pipeline with strong attention to detail
• Have key customer service and advisory skills
• Can take initiative, be self-motivated and proactive
• Have outstanding communication and interpersonal skills with the ability to engage professionally with international clients, students and parents
• Are computer literate, proficient in typing, and experienced with MS Excel, Word and Outlook
• Have excellent administrative, organisational and reporting skills
• Are familiar with international education (through study, work, or recruitment)
• Are confident working independently within a high-paced environment

Extra points if you have:

• Experience in student advising or international education
• Experience working with CRM systems and virtual meeting tools

Your role and responsibilities

Among other tasks, your main responsibilities will include:

Initial consultation and onboarding

• Conducting introductory consultations with students and parents to review pre-assessment reports and outline the study abroad journey.
• Explaining programme details, timelines and next steps to students.

University strategy and planning

• Scheduling and leading University Strategy Sessions to finalise institution choices.
• Discussing entry requirements, tuition costs and application timelines.
• Evaluating applications and supporting with document assessment.
• Collaborating with the Admissions team to ensure accuracy of institution reports.

Offer management and enrolment support

• Sharing offer letters and guide clients through acceptance processes.
• Supporting with tuition deposits, accommodation booking and enrolment preparation.
• Communicating and following up on deposit deadlines.

Visa preparation

• Booking visa preparation meetings and sharing country-specific visa checklists.
• Co-ordinating with the Visa & Admissions Adviser for visa submission.
• Supporting post-enrolment care.
• Following up with students on enrolment day to confirm safe arrival and onboarding.

Client management

• Managing and developing strong client relationships to ensure growth in student numbers and satisfaction.
• Supporting students from application to enrolment, ensuring an exceptional experience aligned with Study Abroad’s quality standards and values.

Client reporting and compliance

• Producing ad hoc reports as required by clients and partner agents.
• Ensuring the client is protected in terms of visa obligations.
• Advising prospective students on their study and visa processes, ensuring compliance with student visa requirements.
• Maintaining accurate and up-to-date client data on CRM systems.

Ad hoc duties

• Providing regular feedback to the Regional Manager on progress, issues or concerns.
• Acting as a knowledge source for study and visa processes.
• Performing data capturing and administrative duties.
• Staying up to date with product knowledge to effectively market and consult students and prospective learners.