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FOUR PAWS

Pet care retailer with veterinary centers

People Services Specialist

HR Operations & CoordinationUpdated on Nov 5
Full-timeVienna, Austria€48k /yr

About the Job

Requirements

  • Several years of experience in people operations or human resources covering the full employee life cycle, preferably in an international environment.
  • Experience using a human resources information system (HRIS) to manage HR processes while ensuring accuracy, confidentiality, and GDPR compliance.
  • Basic knowledge of Austrian labour law and payroll accounting.
  • Experience in human resources process optimisation and project work to enhance efficiency and employee experience.
  • Excellent written and verbal communication skills in German and English.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) or equivalent office software for day-to-day HR tasks and reporting.
  • Strong interpersonal, administrative, and organisational skills.
  • A valid work permit for Austria or eligibility to obtain one before commencing employment.

Responsibilities

  • Ensure efficient people services for Austrian-based international employments in line with local legislation and the compliance framework.
  • Manage Austrian benefits, grants and subsidies, and work permits in collaboration with external service partners and authorities.
  • Prepare payroll administration and collaborate with the external payroll agency.
  • Serve as the first point of contact for line managers and colleagues, consulting on individual requests.
  • Maintain and monitor colleagues’ data in relevant tools, considering data privacy aspects, and provide statistics.
  • Contribute to consistent high-service-level standards and efficient processes across the colleagues’ service experience journey globally, including reviewing and updating guidelines.
  • Investigate people-service-related trends, local legal regulations, and benchmarks, and drive knowledge exchange globally.
  • Contribute proactively to internal and cross-departmental projects in a project-based work environment.

Desired Qualifications

  • Passion for animal welfare and the FOUR PAWS vision and mission.
  • Experience in an international environment.

About the Company

FOUR PAWS

Pet care retailer with veterinary centers

Four Paws is a large Russian pet-care retailer that covers a pet’s life with both products and services. It sells over 25,000 pet items and has its own line of pet foods produced with European manufacturers since 2012. The company runs 480+ stores, eight veterinary centers, 24 grooming salons, and 13 health clinics, and offers services such as fast delivery, item subscriptions, a mobile app, and a loyalty program. It differentiates itself by providing an integrated end-to-end pet-care ecosystem through a wide store network and personalized care, aiming to be the comprehensive partner for Russian pet owners and support pets’ health and happiness.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Russia
Founded
2012

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