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Springfield Clinic

Physician-owned multispecialty healthcare

Insurance Reviewer 2

InsurancePosted on Nov 12
Full-timeSpringfield, IL, USA$18.22 - $26.42In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Previous experience in a medical billing office is required.
  • Working knowledge of medical terminology is preferred.
  • Working knowledge of Current Procedural Terminology (CPT) and International Classification of Diseases, Ninth Revision (ICD-9) coding is preferred.
  • Computer, typing, and calculator skills are required.
  • The ability to work individually or on a team is required.
  • Confidentiality is required.
  • The employee must comply with Springfield Clinic incident reporting policies and procedures and adhere to OSHA and required Springfield Clinic training and accomplishments.

Responsibilities

  • Handle all phone calls and messages received for the designated insurance area.
  • Update registration screens when requested by patients or as necessary.
  • Review and process designated insurance vouchers, rebill unpaid charges, and process adjustments using websites or telephone as needed.
  • Process secondary billing as requested by patients or defined by procedure.
  • Distribute incoming insurance mail and respond to audits, inquiries, and additional information requests.
  • Process corrections or adjustments as needed to correct patient invoices.
  • Conduct designated insurance reviews to obtain additional payments on claims using websites or telephone as needed.
  • Analyze and process front-end system edits to ensure accurate physician productivity and claims billing.
  • Analyze and process back-end system edits to ensure accurate registration and claims billing.
  • Analyze and process claims denied through a clearinghouse.
  • Investigate and process claims in insurance work files or insurance reports.
  • Report all incidents to the immediate supervisor or manager.
  • Assist with special projects and assignments as directed.
  • Attend relevant in-services and training.
  • Perform other job duties as assigned.
  • Provide customer service in accordance with the Springfield Clinic customer service philosophy.

Desired Qualifications

  • Working knowledge of medical terminology is preferred.
  • Working knowledge of CPT and ICD-9 coding is preferred.

About the Company

Springfield Clinic

Physician-owned multispecialty healthcare

Springfield Clinic is a physician-owned multispecialty medical group serving central Illinois. It provides primary care, specialty medicine, urgent care, diagnostics, procedures, and outpatient services through clinics across the region. Patients receive care from physicians and advanced practitioners supported by coordinated clinical and administrative teams. Its operating model connects medical departments with nursing, imaging, laboratories, pharmacy, scheduling, revenue cycle, and technology. Roles span clinical practice, allied health, patient access, medical support, information systems, facilities, and administration.

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