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Services for the Underserved

Offers services to underserved New Yorkers

Peer Specialist

Residential & Direct SupportPosted on Nov 5
Full-timeBrooklyn, NY, USA$20 - $21.63 /hrIn-person

About the Job

Requirements

  • One year of work experience in a behavioral health or related setting, preferably using the recovery model.
  • Lived experience with the mental health system and willingness to share personal experience appropriately and respectfully.
  • A minimum of a high school diploma or equivalent GED.
  • Ability to utilize critical thinking, problem-solving, and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.

Responsibilities

  • Develop a partnership with guests experiencing crisis using trauma-informed, recovery-oriented, and intentional peer support.
  • Promote a safe, comfortable, secure, and trusting environment where guests are listened to and respected by staff.
  • Practice the Need Adapted Treatment Model and Intentional Peer Support after completing the provided training.
  • Draw on knowledge and skills acquired from personal experience with the mental health system, focusing on each guest’s personal recovery process.
  • Create a sense of community through mutual sharing of lived experiences and encourage and support participation in daily activities within the CRC and community.
  • Assist with the pre-registration process for individuals referred from the Need Adapted Mobile Crisis Team and for self-referring respite-only guests.
  • Assist with intake and registration of new guests, including explaining services and expectations, touring the premises, and introducing new guests to staff and other guests.
  • Collaborate with Parachute NYC staff to help guests identify, plan for, and achieve short-term personal goals and priorities while in the CRC.
  • Facilitate individual and group educational, recovery, wellness, and skill-building opportunities, including wellness self-management, Wellness Recovery Action Planning, peer support, harm reduction, and social or leisure activities.
  • Follow up with guests to monitor and support progress toward goal achievement.
  • Advocate for and facilitate access to needed health care services while addressing barriers such as missed appointments, transportation, fear, stigma, and communication with professional staff.
  • Assist guests with preparing their own meals, managing their own medication, caring for their physical needs, and maintaining a clean living environment.
  • Complete timely and accurate documentation of guest interactions, services provided, critical information and events, collateral contacts, and referrals as required by agency policies.
  • Provide household upkeep duties as needed.
  • Serve daily cold breakfast and assist guests with accessing snacks when needed.
  • Encourage guest participation in relevant aspects of the documentation process.
  • Participate in data collection and recording related to outcomes, research, and agency and grant-based priorities.
  • Participate in supervision, team meetings, interagency meetings, case conferences, Need Adapted Mobile Crisis Team meetings, and other required meetings.
  • Provide flexible evening, night, weekend, and holiday coverage.

Desired Qualifications

  • Ability to utilize various computer programs, specifically Microsoft Word and Excel.
  • Graduate of a core peer specialist training program.
  • A high level of comfort around people experiencing psychiatric crisis.
  • Strong written and oral communication skills, including empathic listening and responding.
  • Bilingual English/Spanish skills are a plus.

About the Company

Services for the Underserved

Offers services to underserved New Yorkers

Services for the Underserved (S:US) provides social services to New Yorkers facing homelessness, disability, behavioral health and addiction, poverty, criminal justice involvement, and trauma. It coordinates housing, case management, behavioral health treatment, rehabilitation, advocacy, and other supports across New York City and Long Island to address multiple needs in one place. It differentiates itself by its scale and its integrated, place-based approach that combines housing, health, and justice services rather than focusing on a single issue. Its goal is to help people live with purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1978

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