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GXO Logistics

Contract logistics with warehousing and automation

Case Manager

HR Generalist & Employee RelationsPosted on Nov 10
Full-time

About the Job

Requirements

  • Demonstrable experience with absence management, reintegration, and the Wet verbetering poortwachter, for example as an HR adviser or in a business role with strong interest in absence management.
  • A training course or certification as a casemanager or verzuimmanager is preferred.
  • Good knowledge of legislation and regulations concerning sickness absence, reintegration, sustainable employability, and WIA inflow.
  • Ability to analyze absence data and present insights clearly to HR and management.
  • Ownership and a proactive mindset, with the ability to resolve most matters independently and recognize when to escalate.
  • Ability to coach, challenge, and influence leaders and site management.
  • Flexibility and mobility to work at different locations weekly.
  • Fluency in Dutch and English.

Responsibilities

  • Guide individual absence cases and monitor required steps under the Wet verbetering poortwachter, including notifications in the UWV portal and self-insured employer responsibilities where applicable.
  • Analyze absence data and trends, identify problems, and translate findings into concrete advice and improvement actions for HR and site management.
  • Initiate, lead, and prepare absence-management meetings, including the SMO at each site and quarterly strategic meetings for the business unit.
  • Coach and train leaders on absence management and prevention, including conducting effective absence conversations and understanding relevant laws and regulations.
  • Serve as the point of contact for HR advisers on complex cases and help them take a broader, more analytical view beyond the individual case.
  • Develop preventive absence policies, absence-reduction plans, and educational materials such as toolkits, and share best practices.
  • Maintain contact with the UWV, occupational health service, and insurer, and promote wellbeing and safety to support a healthy working environment.

Desired Qualifications

  • A training course or certification as a casemanager or verzuimmanager is preferred.

About the Company

GXO Logistics

Contract logistics with warehousing and automation

GXO Logistics provides contract logistics services across warehousing, order fulfillment, reverse logistics, and transportation management. It serves e-commerce, retail, consumer packaged goods and industrial manufacturing clients with tailored, technology-driven supply chain solutions. The company operates through long-term contracts, typically on a cost-plus or fixed-fee basis, leveraging scale, automation, and data analytics to improve efficiency and cut costs for customers. A notable differentiator is GXO ServiceTech, which handles product returns and reverse logistics for retailers, manufacturers, and insurers, especially in consumer electronics. GXO’s goal is to reduce customers’ logistics costs and complexity by delivering end-to-end, tech-enabled logistics services at scale through long-term partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Greenwich, CT
Founded
2021

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