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Perficient

Global digital consultancy delivering IT solutions

Lead Technical Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeUnited StatesIn-person

About the Job

Requirements

  • 6–9 years of relevant experience, including client-facing consulting.
  • Experience leading Salesforce technical delivery and the build on client engagements.
  • Marketing Cloud Engagement implementation experience, including journeys, automations, data extensions, and AMPscript.
  • Experience integrating Marketing Cloud Engagement with Salesforce Core.
  • Integration and data-model design experience.
  • Marketing Cloud Email Specialist and Marketing Cloud Developer certifications.
  • Demonstrated current use of AI tools in delivery and code review.
  • Strong written and spoken communication, including the ability to explain complex topics to technical and non-technical audiences.
  • Techno-functional depth: connect technical decisions to business outcomes and explain trade-offs to both audiences.
  • Client presence: run technical conversations with client stakeholders and explain decisions persuasively.
  • AI-native delivery: set up team AI use and demonstrate how generated assessments were reviewed or overridden.
  • Experience delivering outside a primary cloud and quickly closing knowledge gaps.

Responsibilities

  • Own technical design for a pod's scope, including data model, security, integration approach, and build order.
  • Set technical standards, naming conventions, and branching strategy before build begins, and enforce them.
  • Review generated code and configuration, disposition each finding as confirmed, corrected, or escalated, and take accountability for missed issues.
  • Record technical approval on every story before it enters a sprint, correcting drafted technical assessments when needed.
  • Verify platform capability claims against current documentation before they reach clients or designs.
  • Build hands-on, especially the hardest components, and remain close enough to the code to assess it.
  • Own deployments for the assigned scope, with a rehearsed runbook and passed smoke test.
  • Mentor consultants on building with AI and reviewing generated work.
  • Build in Marketing Cloud Engagement, including journeys, automations, data extensions, content, and the contact model.
  • Write and maintain AMPscript and server-side JavaScript where required by the solution.
  • Integrate Marketing Cloud Engagement with Salesforce Core and program data sources.
  • Validate segments and sends before execution.
  • Support the move toward Marketing Cloud Next and Data 360 and learn those platforms as work requires.
  • Write tests from acceptance criteria and verify every journey path in the environment.
  • Configure team AI tooling, including repository context, standards files, and instructions, to meet engagement standards.
  • Use AI for first-pass review across team output and disposition every finding.
  • Generate journey logic, AMPscript, queries, and test data with AI, then verify them against real data before execution.
  • Use AI to document existing Marketing Cloud configuration before making changes.
  • Critically review generated work and correct issues before approval.
  • Work fluently with the AI tools used by the engagement, such as Claude, Microsoft Copilot, GitHub Copilot, platform assistants, or the client's own stack.

Desired Qualifications

  • Marketing Cloud Consultant certification.
  • Exposure to Marketing Cloud Next or Data 360.
  • Production deployment accountability on a live client system.

About the Company

Perficient

Global digital consultancy delivering IT solutions

Perficient is a global digital consultancy that provides IT and business consulting services to large enterprises. It helps organizations design and deliver IT and digital solutions, with services spanning business analysis, portal development, and AI-powered digital initiatives. Its offerings are carried out through a global delivery network across the United States, Latin America, India, and Europe, combining strategists and technologists to execute projects from strategy through implementation. The company differentiates itself by leveraging a broad, multinational delivery footprint and pursuing strategic acquisitions to expand its capabilities and market reach, enabling it to serve Forbes Global 2000 and other large enterprise clients across multiple industries. The goal is to help enterprises transform digitally, using data analytics, cloud computing, and AI to achieve measurable business outcomes and improved performance.

Company size
1,001-5,000
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1998

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