H

Hillpointe

Develops and manages workforce housing assets

Resident Experience Manager

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Spartanburg, SC, USA
In PersonPrimarily based in the leasing office and community; local travel to nearby properties may be required.
Real EstateReal Estate Property Management

About the job

Requirements
  • At least two years of property management experience.
  • Ability to work a flexible schedule, including weekends.
  • High school diploma or equivalent.
  • Ability to learn new software systems quickly, interpret data in relation to goals, and communicate outcomes.
  • Ability to engage effectively with diverse individuals.
  • Ability to physically access all community areas.
  • Valid driver's license for property operations and local travel, if required.
  • Ability to frequently sit, stand, walk, bend, kneel, stoop, and reach while performing daily duties.
  • Ability to move throughout the property, including leasing offices, model units, residential buildings, and outdoor common areas.
  • Ability to climb stairs and navigate multi-story buildings as required.
  • Ability to lift, carry, push, or pull up to 25 pounds occasionally.
  • Ability to operate standard office equipment, including computers, phones, printers, and mobile devices.
  • Ability to communicate effectively in person, over the phone, and via electronic communication.
  • Sufficient visual and auditory ability to observe surroundings, read documents, and interact with residents, prospects, and team members.
  • Ability to work in varying weather conditions while conducting property tours or attending on-site activities.
  • Ability to maintain a professional appearance and demeanor while representing the community and brand.
Responsibilities
  • Conduct sales and leasing activities to meet revenue and occupancy targets.
  • Collaborate on marketing strategies and social media presence to drive traffic and increase occupancy rates.
  • Use customer relationship management and leasing software to track follow-up and applicant progress.
  • Lead and support the guest service team by providing guidance, delegating tasks, and ensuring performance standards are met to achieve occupancy goals.
  • Engage with prospects and residents to ensure their satisfaction.
  • Respond promptly to inquiries and concerns from prospects, residents, and internal stakeholders.
  • Identify process improvement opportunities and offer innovative solutions.
  • Stay current with industry trends and best practices for continuous improvement.
  • Promote resident satisfaction to achieve high overall retention each month.
  • Work primarily in a leasing office, with regular time spent indoors and outdoors throughout the community.
  • Work schedules may include weekends, evenings, and occasional holidays based on business needs and occupancy goals.
  • Interact frequently with residents, prospects, vendors, and internal stakeholders in a fast-paced, customer-focused environment.
  • Travel locally within the community or to nearby properties when required.
Desired Qualifications
  • Previous experience in leasing, sales, customer service, or a related field.

About the company

Hillpointe develops and manages residential and multifamily real estate focused on workforce housing. It uses a vertically integrated platform to oversee every step of a project—from origin through development to asset management—so it can control quality and risk while aiming for steady, risk-adjusted returns for investors. The senior team has experience building over 4,000 units valued at more than $750 million. Hillpointe differentiates itself by prioritizing living spaces that are close to workplaces and include thoughtful, high-quality design details, serving both institutional investors and individual real estate buyers. The goal is to provide attainable rental housing that balances convenient access to work and community life with solid investment performance.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Winter Park, Florida

Founded

2018

Get referred to Hillpointe

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • September 30, 2026, Pointe Grand Town Center opened 264 units in Palm Coast.
  • August 2026, Hillpointe broke ground on 868 Kentucky units, its first Commonwealth projects.
  • Grotto AI cut Hillpointe leasing ramp time from 90 days to nine days.

What critics are saying

  • Varacchi v. Hillpointe, filed March 31, 2026, exposes ADA employment and reputational risk.
  • Lakewood Ranch residents attacked Point Grande Lorraine in August 2026, delaying approvals and timelines.
  • Live Local projects in Florida face legal fights, where county challenges and fee-shifting stall deals.

What makes Hillpointe unique

  • Hillpointe's vertical integration controls land, construction, leasing, and management end-to-end.
  • Its Pointe Grand brand targets attainable workforce housing across Sun Belt growth markets.
  • NMHC ranked Hillpointe fifth among 2026 multifamily developers and seventh among builders.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Flexible Work Hours

Company News

Reno Gazette Journal
Oct 21st, 2026
Hundreds of 'attainable housing' units planned in south Reno.

Hundreds of 'attainable housing' units planned in south Reno. A Florida-based developer is entering the Nevada market with plans for 358 "attainable housing" units in south Reno. Reno Gazette Journal Oct. 21, 2026, 5:02 a.m. PT A Florida-based developer is making its first entry into Nevada with plans to bring hundreds of "attainable housing" apartment units to Reno. Real estate development and investment firm Hillpointe confirmed with the Reno Gazette Journal that it acquired 32.5 acres of land in south Reno for a multifamily project.

Connect CRE
Oct 15th, 2026
Hillpointe Building 358-unit Reno rental community.

Hillpointe Building 358-unit Reno rental community. Hillpointe acquired a 32.5-acre site at 18610 Wedge Parkway in South Reno, on which it will build a 358-home rental community called Pointe Grand Cape at Southport. Pointe Grand Cape at Southport will feature 268 two-bedroom, two-bathroom apartments across 12 residential buildings, along with 90 built-to-rent three-bedroom, two-and-a-half-bathroom townhomes, each with an attached two-car garage. The community will feature a clubhouse, along with a resort-style pool and hot tub, a fully equipped fitness center, a dedicated dog park and a pickleball court. The community's location is just 5 to 10 minutes from The Summit Reno, one of the area's premier shopping, dining and lifestyle destinations. Grading at Pointe Grand Cape at Southport will begin in the fourth quarter of 2026, with full site work starting in December and vertical construction anticipated in March 2027. Following first deliveries in January 2028, the community is slated for completion in April 2028. Hillpointe was represented by Ryan Kruger of Land Advisors Organization in the transaction. * | Development Apartment buildings for sale. Check out the latest properties available on apartmentbuildings.com. * 68-Unit Multifamily Building for Sale | Mulberry Park, Henderson Henderson, NVPhoenix & Southwest + Apartment Buildings | Listing Status: | Available | | Price: | $9,180,000 | | No. of Units: | 68 | | Average Occupancy: | 92 | | Year Built: | 1963 | | Year Renovated: | 2017 | | Building Size: | 48780 Sq ft | | Lot Size: | 2.11 Acres | | No. of Stories: | 2 | | APN: | 179-17-511-049 | | Zoning Code: | RH-24, Henderson | | No. of Parking Spots: | 100 | | Opportunity Zone: | No | | Price per unit: | $135,000 | Learn More * 397 South Malpais Lane Flagstaff, AZPhoenix & Southwest + Hospitality | Listing Status: | Available | | Listing Type: | Call for offers | | Price: | $19,900,000 | | No. of Units: | 96 | | Year Built: | 2023 | | Opportunity Zone: | No | | Price per unit: | $207,291 | Learn More

Multi-Housing News
Oct 14th, 2026
Hillpointe enters Nevada with 360-unit project.

Hillpointe enters Nevada with 360-unit project. The community will include a mix of apartments and townhomes. Hillpointe has acquired a 32.5-acre site at 18610 Wedge Parkway in Reno, Nev., where it plans to build Pointe Grand Cape at Southport, a 358-unit multifamily development. A seller and purchase price were not disclosed. The deal represents Hillpointe's first foray into Nevada. Ryan Kruger, an advisor at the Land Advisors Organization represented Hillpointe in the deal. Pointe Grand Cape at Southport will feature 268 two-bedroom, two-bathroom apartments over 12 buildings, along with 90 built-to-rent townhouses. The townhomes will be three-bedroom, two-and-a-half-bathroom residences, each with an attached two-car garage. Amenities at the community will include a clubhouse, a resort-style pool and hot tub and a fitness center. There will also be a dedicated dog park and a pickleball court, and the development will be located near The Summit Reno, a shopping and dining destination. Grading at Pointe Grand Cape at Southport will begin in the fourth quarter of this year, with full site work starting in December. The developers expect to start vertical construction on the project in March 2027, with first deliveries in January 2028 and a full completion in April of that year. Over the last decade, Greater Reno has diversified into a hub for advanced manufacturing, technology and logistics, spurred by the buildout of the Tahoe-Reno Industrial Center and Tesla's Gigafactory Nevada. Hillpointe's activities. In the Tampa market, Hillpointe recently secured $67 million for Pointe Grand Interbay at Tampa, a 408-unit workforce housing community slated for opening in June 2027. The project is advancing under Florida's Live Local Act. Earlier this month, the company completed construction of Pointe Grand Town Center. The property is a 264-unit attainable multifamily housing community located in an Opportunity Zone site in Palm Coast, Fla.

Multi-Housing News
Oct 1st, 2026
Hillpointe opens Workforce Housing community on Florida's east Coast.

Hillpointe opens Workforce Housing community on Florida's east Coast. The property is part of the company's branded portfolio of attainable housing projects. Hillpointe has completed construction of Pointe Grand Town Center, a 264-unit attainable multifamily housing community located in an Opportunity Zone site in Palm Coast, Fla. The new Palm Coast property is part of Pointe Grand Communities, Hillpointe's branded portfolio of workforce housing projects. The developer financed the project under the Hillpointe Opportunity Zone Fund I, LP, which closed in November 2024. The firm broke ground on the garden-style workforce housing project at 746 Town Center Blvd. in July 2025. Leasing began in late May and renters have since started moving into the new property. What got built? Built on a roughly 68-acre site, Pointe Grand Town Center features two-bedroom, two-bathroom apartments measuring out at 1,170 square feet. Rents currently range from $1,450 to $2,149, and the residences feature an open-concept floor plan, smart home technology, quartz countertops, stainless steel appliances, soft-close cabinetry, full-size washers and dryers, digital keyless entry and covered patios or balconies. Amenities include a swimming pool with private cabanas, a fitness center, a clubhouse with coffee and tea bar, a business center, an outdoor grilling pavilion, a fire pit, a bark park, a pet spa, a valet trash service and EV charging stations. The property is also located near Interstate 95, putting residents within a 30-minute drive from Daytona Beach and close to other Florida cities like St. Augustine and Jacksonville. Flagler Beach is nearby, offering access to shopping, dining, beaches and waterfront recreation. Central Park, a nine-acre urban green space and event venue in the downtown Town Center, includes miles of hiking trails, green space and natural scenery. Pointe Grand Town Center is also situated near major education and health care hubs including Jacksonville University Palm Coast and AdventHealth, the area's largest employer. Strong demand for housing. The property is located in Flagler County, which is ranked as the sixth fastest-growing county in Florida, according to Steven Campisi, managing partner & co-founder of Hillpointe. Palm Coast is the county's largest and most densely populated city, with approximately 115,000 residents. Evolve Cos. recently completed Evolve Palm Coast, a 256-unit, market-rate community with one-, two- and three-bedroom units in 12 three-story buildings at 23 Evolve Parkway in Palm Coast. The firm obtained $37 million in construction financing and $14 million in preferred equity for the garden-style property in January 2024. The property is located just south of the key thoroughfare of Palm Coast Parkway, which connects U.S. 1, I-95 and A1A. More Hillpointe projects. Overall, Hillpointe owns and operates 45 properties totaling 12,075 units. The company was listed as one of MHN's top 10 multifamily developers earlier this year. The company currently manages more than $1.7 billion in equity capital and has been involved in the development, construction and management of more than 18,000 homes across the Sun Belt with a capitalization exceeding $3.2 billion. In May, Hillpointe secured $67 million in construction financing from PNC Bank for development of Pointe Grand Interbay at Tampa, a 408-unit workforce housing community in Tampa, Fla. The property is slated for delivery in June 2027 and will comprise 15 three-story residential buildings totaling 798,216 square feet. One of the first projects to be built under Florida's Live Local Act, the development follows the $750 million closing of Hillpointe's largest workforce housing fund in March 2025. Hillpointe Workforce Housing Partnership V, LP, targets housing developments in the sector across the Sun Belt. The company expects the fund to support the development of approximately 30 projects in its pipeline. The communities will represent roughly $2 billion of total asset value and 10,000 units.

Yield PRO
Sep 30th, 2026
Hillpointe celebrates grand opening of 264 attainable homes in Palm Coast Florida.

Hillpointe celebrates grand opening of 264 attainable homes in Palm Coast Florida. September 30, 2026 Hillpointe, a leading vertically integrated real estate development and investment management firm specializing in attainable multifamily housing, celebrated the grand opening of Pointe Grand Town Center, a 264-unit garden-style community located at 746 Town Center Blvd in Palm Coast, Florida. The community expands Hillpointe's portfolio in its home state of Florida, where demand for housing remains strong. "With Flagler County ranking as the sixth fastest-growing county in Florida, there is a significant need for high-quality attainable housing in this market and we are proud to help meet that need through Pointe Grand Town Center," Steven Campisi, Managing Partner & Co-Founder of Hillpointe. "This milestone reflects our continued commitment to investing in projects that respond to housing demand in Florida and across the country, while providing residents with communities they can be proud to call home." Pointe Grand Town Center offers spacious two-bedroom, two-bathroom apartment homes spanning 1,170 square feet. Each residence features an open-concept floor plan, upscaled finishes, smart home technology, quartz countertops, stainless steel appliances, soft-close cabinetry, full-size washers and dryers, digital keyless entry and a covered patio or balcony. Residents have access to a range of amenities, including a resort-style swimming pool with private cabanas, a 24-hour fitness center, a clubhouse with a coffee and tea bar, a business center, an outdoor grilling pavilion, a community fire pit, a leash-free bark park, a pet spa, valet trash service, Wi-Fi throughout the community and EV charging stations. With easy access to I-95, residents of Pointe Grand Town Center are just 30 minutes from Daytona Beach, with St. Augustine and Jacksonville also within reach. Nearby Flagler Beach offers convenient access to pristine beaches, shopping, dining, and waterfront recreation, while Central Park features miles of hiking trails, green space, and natural scenery. The community is also located near major education and healthcare hubs including Jacksonville University Palm Coast and AdventHealth, the area's largest employer. Palm Coast and the broader Flagler County market are experiencing sustained population growth, fueling demand for attainable housing. Hillpointe oversees every stage of its projects, from development and construction through long-term management, enabling the firm to deliver high-quality communities that benefit residents and strengthen the regions they serve. Hillpointe is a vertically integrated real estate development and investment management firm specializing in attainable multifamily housing. Headquartered in Winter Park, Florida, Hillpointe manages over $1.7 billion in equity capital and has been involved in the development, construction and management of more than 18,000 apartment homes with a capitalization exceeding $3.2 billion. The company currently owns and operates 45 properties totaling 12,075 units and was ranked No. 5 and No. 7 on NMHC's 2026 lists of the nation's largest multifamily developers and builders, respectively. Pointe Grand Communities is Hillpointe's branded portfolio of attainable multifamily communities, focused on developing and managing high-quality apartment homes designed for today's workforce. With an emphasis on consistency, innovation, and customer service, Pointe Grand delivers modern living environments that balance comfort, reliability, and a resident-first approach that ensures lasting impact and long-term stability.