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Albert Heijn resumes online deliveries after cyber outage. Orders can also be placed at sister drinks retailer Gall & Gall. Ahold Delhaize has restored its Dutch online operations - including for Albert Heijn - following the cyber breach that hit the business earlier this month. Free Buyers Guide. Leading Guide to cybersecurity companies for the drinks industry. The document includes detailed information on the manufacturers and suppliers and their products, along with contact details, to inform your purchasing decision. Customers can now order groceries from Albert Heijn online almost two weeks after the incident, which disrupted logistics and commercial platforms for nearly two weeks. Orders can also be placed at the group's specialist drinks retailer Gall & Gall. The disruption began on 11 October, prompting Ahold Delhaize to shut down IT systems as a defensive measure. The precautionary outage disabled consumer websites, mobile apps and delivery fulfillment across Albert Heijn, Gall & Gall and drugstore chain Etos. While brick-and-mortar outlets remained open, stores experienced problems, including outdated promotional pricing on electronic shelf labels and the temporary failure of digital loyalty card scanners. In a statement issued today (23 October), the Albert Heijn chain confirmed online ordering had reopened to all consumer and commercial accounts. Delivery fleets have resumed service, initially operating at approximately one-third of standard logistics capacity. Albert Heijn said it expects delivery availability and regular scheduled subscription slots to return to normal capacity by next Wednesday. The retailer is compensating customers, issuing €10 ($11.08) in store credit to shoppers whose deliveries were cancelled or who were unable to use paid delivery subscriptions when the systems were down. Missed promotional discounts, loyalty stamps and reward points are being credited back to users. In an incident in the Netherlands on the same weekend, French supermarket operators including Coopérative U, E. Leclerc and Groupement Mousquetaires were hit by cyberattacks targeting third-party refrigeration software supplied by Danfoss, forcing hundreds of stores to discard fresh products. The document includes detailed information on the manufacturers and suppliers and their products, along with contact details, to inform your purchasing decision. By Just Drinks Buyers Guide By downloading this Buyers Guide, you acknowledge that GlobalData Plc may share your information with its partners/sponsors who may contact you directly with information on their products and services. Visit its Privacy Policy for more information about its services, how GlobalData may use, process and share your personal data, including information on your rights in respect of your personal data and how you can unsubscribe from future marketing communications. Its services are intended for corporate subscribers and you warrant that the email address submitted is your corporate email address. Give your business an edge with its leading industry insights.

Cyberattack disables refrigeration at French supermarkets. Cris Tolomia Updated Mon, October 12, 2026 at 6:57 AM PDT Intermarché, Coopérative U, and Leclerc supermarkets in France were hit by cyberattacks Sunday night that disabled refrigeration systems and forced stores to discard spoiled meat, frozen goods, and vegetables. A spokesman for owner Groupement Mousquetaires told Bloomberg that roughly 150 Intermarché stores were caught up in the attack. The attackers manipulated Danfoss-made cooling systems to run a nonstop defrost cycle, driving temperatures in refrigerators and freezers up to 50 degrees Celsius over a period of about six hours. Coopérative U CEO Dominique Schelcher confirmed the attack on X, calling it "extremely serious" and saying teams had been mobilized to address it, according to Tom's Hardware. Fewer than a hundred Coopérative U stores were affected, according to Bloomberg, citing Agence France-Presse. Some Leclerc stores were also targeted, Bloomberg reported, citing BFM. Leclerc did not respond to a Bloomberg request for comment. Early loss estimates were approaching 300,000 euros but could climb into the millions nationwide, according to Tom's Hardware. Sources described "a wave of heat" escaping from the affected units. Under normal conditions the defrost function cycles for around two hours daily, but the attackers overrode those limits to keep it running indefinitely, according to Tom's Hardware. Groupement Mousquetaires said the refrigeration systems were under Danfoss's management and added that responsibility for filing a complaint with authorities would fall to the supplier, Bloomberg reported. The attack comes months after cybersecurity researchers flagged a vulnerability in Danfoss refrigeration controllers. Team82 released a report in August detailing a hidden authentication mechanism in Danfoss systems used to manage refrigeration in supermarkets and cold storage facilities - one that could be exploited to tamper with their operations, according to Bloomberg. Separately, a cyberattack in the Netherlands on Sunday disrupted operations at supermarket chains including Albert Heijn, Etos, and Gall & Gall, taking down their websites and affecting deliveries and electronic shelf labels, according to Tom's Hardware. Belgium's Delhaize chain also reported disruption. It is not clear whether the Dutch and French incidents are related, according to Tom's Hardware.