Learning Experience Designer

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

Bangalore

About the role

The Learning Experience Designer at Kinaxis is responsible for the visual quality, usability, and accessibility of Training and Enablement content. This role focuses on how content is experienced by users, ensuring it is visually clear, intuitive, inclusive, and aligned with Kinaxis brand and experience standards.

This role partners closely with curriculum developers, infrastructure specialists, operations, and subject matter experts to elevate the structure, presentation, and overall learning experience, ensuring consistency and quality across how training content is designed, delivered, and encountered. The ideal candidate brings strong visual design judgment, a user-centered‑ mindset, and the ability to assess whether learning experiences meet quality, tone, and clarity standards for the intended audience.

Reporting to the Manager of Customer Education, this role helps ensure that Training and Enablement content is polished, consistent, and usable at scale, supporting customer success through thoughtful design and experience focused decisions.

What you will do

• Own and elevate the visual design and user experience of Training and Enablement content across formats.
• Work closely with curriculum developers to apply visual design principles (layout, hierarchy, typography, color, motion) to content, improving clarity and comprehension.
• Review learning materials to ensure visual and written content align with established standards, brand voice, and audience expectations.
• Ensure learning materials meet accessibility and inclusive design standards (e.g., WCAG), including color contrast, readable typography, and clear content structure.
• Design and produce high-quality multimedia assets such as diagrams, graphics, animations, video elements, and templates that support learning goals.
• Contribute to and maintain visual, accessibility, and content brand standards for Kinaxis Training and Enablement.
• Review existing materials and tools and suggest improvements to usability, consistency, processes, and overall experience.
• Advocate for user needs by applying UX principles and design thinking when evaluating content decisions.

Qualification

• Bachelor’s degree in a design related field (e.g., graphic design, visual communication, digital media, UX/UI) or a related discipline.

What we are looking for

• 2+ years of experience in visual design, multimedia, or digital content design, ideally in a SaaS or technology environment.
• Strong proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign, After Effects, Premiere Pro).
• Demonstrated strength in visual design fundamentals, including layout, typography, color systems, hierarchy, and motion.
• Strong understanding of user‑centered design and design thinking principles, including accessibility and inclusive design, and how design decisions impact usability, comprehension, and overall user experience.
• Strong writing and communication skills, with the ability to provide clear, constructive feedback on design and content quality.
• Detail oriented, creative, and thoughtful, with a commitment to high-quality, ‑user-centered‑ experiences while working within established brand and system guidelines.

Nice to have

• Familiarity with web design concepts and basic HTML/CSS.
• Familiarity with instructional design.

#Associate #Intermediate #LI-GP1  

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:

• Flexible vacation and Kinaxis Days (company-wide days off)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [email protected]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.