Access Program Manager
Amazon
Access Program Manager
Amazon
Sells products online and rents cloud computing
Amazon Access is Amazon's co-branded credit card program in Mexico, operated in partnership with Invex, one of Mexico's leading financial institutions. We are building the financial product that enables millions of Mexican customers to access credit, shop on Amazon, and engage with a rewards ecosystem - all within a highly regulated fintech environment.
We are looking for a Program Manager III to own and drive critical workstreams across regulatory influence, payment performance, financial modeling, customer analytics, and operational automation. This role sits at the intersection of product, finance, data, and external partner management, requiring someone who can translate complex data into actionable strategy, influence partners and regulators without formal authority, and deliver measurable business outcomes. You will work directly with Amazon, Invex, payment processors (PROSA), and external partners (Mastercard) to solve high-impact problems end-to-end. SQL proficiency and data analytics are foundational requirements - you will build analytical frameworks, write queries, design dashboards, and use data to drive every decision.
Key job responsibilities
Own end-to-end program delivery across payment performance, customer acquisition, engagement analytics, and operational automation workstreams for Amazon Access Mexico.
Build and maintain analytical frameworks using SQL, QuickSight, and GenAI tools to diagnose business problems, quantify impact, and inform strategy - including cohort segmentation, funnel analysis, and customer persona targeting.
Influence external partners (Invex, PROSA, Mastercard) and regulators (CNBV) via evidence-based analysis and persistent engagement to drive outcomes without formal authority.
Design financial models, unit economics frameworks, and attribution methodologies to evaluate program sustainability and inform funding decisions.
Identify and execute automation opportunities that eliminate manual operational burden across Finance, Accounting, Product, and FinOps teams.
Monitor and recover key payment metrics (PSR, ASR, Share of Wallet) via root cause analysis, transaction-level diagnostics, and cross-company coordination.
Translate complex data into stakeholder-compelling narratives for senior leadership, supporting WBR/MBR/QBR cycles and strategic planning (OP1/OP2).
Collaborate cross-functionally with Product, Tech, Finance, BI, and external partners to deliver against the Amazon Access roadmap.
A day in the life
In this role, you shape the financial product that brings credit access to millions of customers in Mexico. One morning you build the evidence case that convinces a banking regulator to change policy - the next, you diagnose a payment authorization anomaly across three companies and drive the fix before it impacts customers. You design the financial architecture behind a rewards program, model its unit economics, and present the go/no-go recommendation to leadership. You write SQL to uncover why acquisition spiked during a High Value Event, then turn that insight into the strategy for the next one. No two days look the same because you own the full spectrum - from regulatory influence and partner negotiation to data analysis and automation design. This is a role where analytical rigor directly translates into business impact at scale, and where you operate with the autonomy of a founder inside one of the world's most customer-obsessed companies.
About the team
Amazon Access Mexico is Amazon's co-branded credit card program, built in partnership with Invex. Our mission is to expand financial access for Mexican customers via a product that combines credit, e-commerce, and rewards. We operate in a complex, regulated fintech environment that requires deep collaboration with banking partners, payment processors, and regulators. Our team is small, high-impact, and data-driven — every team member owns significant workstreams end-to-end. We value analytical rigor, Ownership, and the ability to influence outcomes across organizational boundaries.
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English, and have the ability to take direction in English
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
null
Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
Explore more opportunities at Amazon