AI Solution Architect - Nonprofits Industry Specialist

How You’ll Contribute:

Guide the development and quality of Idealist Consulting’s AI for Nonprofits services through the selection of platforms, products, and integrated applications for solution implementation through:

Research, evaluate, and report back on new AI products, releases, and agentic capabilities

Steer scoping and other pre-sales processes as Solution Architect

Serve as Idealist Consulting’s primary delivery contact with the Anthropic Partnership contacts and advise on joint go-to-market initiatives and co-development of nonprofit use cases

Define and refine best practices within the AI for Nonprofits industry specialization

Collaborate with Director of Service Delivery on AI implementation methodology and process documentation in the Idealist Way

Champion responsible AI principles including transparency, data privacy, bias mitigation, and ethical use — particularly in high-stakes nonprofit contexts such as casework, advocacy, and beneficiary data

Develop standards for AI proof-of-concept (POC) and minimum viable product (MVP) evaluation in collaboration with clients and internal teams

Provide mentorship for Consultants within the AI for Nonprofits industry specialization

Contribute to performance reviews, talent development, and training efforts

Contribute to monthly Consultant meetings

Assure service quality through project audits and common practice assessments

Contribute to industry thought leadership and innovation

Demonstrate thought leadership and contribute content including blogs, capabilities content, customer stories, and sessions

Represent the company at industry events 

Lead project teams and Solution Architecture in the Idealist Way on assigned projects (50% utilization)

Translate client business requirements into well-architected AI solutions that best leverage the Claude platform and integrated applications

Assist Sales and Services Teams in preparing estimates for implementation, providing detailed level-of-effort estimates for proposed solutions as needed

Guide project teams in the Idealist Way throughout the implementation cycle, including discovery, use case identification, prompt engineering, agent configuration, quality assurance, and user acceptance testing

What You Bring to the Table:

Baseline Expectation:

Excellent client-facing written and oral communications skills

Proven ability to design and optimize business processes and integrate AI capabilities across disparate systems

Minimum 3 years experience designing and deploying generative AI or LLM-based solutions in a consulting or enterprise context

Minimum 3 years nonprofit sector experience, with deep familiarity with common nonprofit business processes: fundraising, case management, program delivery, advocacy, and volunteer management

Minimum 2 years experience using story mapping methodology to capture business requirements

Minimum 3 years leading technology implementation project teams

Minimum 3 years experience utilizing Agile and Waterfall project management methodology

Desire to learn new things and take on challenges

Subject Matter Expertise in Nonprofit Solutioning

Platform expertise in AI tools, LLM-based products, and agentic workflow configuration

Exceptional communication and presentation skills

Extra Credit:

2 years+ working in the Idealist Way or equivalent delivery methodology

Direct experience with Anthropic’s Claude, the Claude API, or enterprise AI platforms (AWS Bedrock, Azure OpenAI, Google Vertex AI)

Proven track record of delivery Anthropic’s Claude-specific solutions

Salesforce Nonprofit Cloud Consultant certification or equivalent nonprofit CRM expertise

Experience building or managing an AI practice, center of excellence, or emerging technology offering at a consulting firm

PMP Certification or similar

Published thought leadership, conference presentations, or community contributions in AI, nonprofit technology, or responsible tech

Idealist Consulting was founded in 2006 by returning Peace Corps volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. We’re committed to delivering innovative technical solutions to empower organizations working on some of the world's most important causes.

Idealist Consulting is an equal opportunity employer. Idealist Consulting does not discriminate against individuals on the basis of race, color, gender, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin in the administration of its consulting and employment policies. We have a majority female leadership team and believe in the B Corp Declaration of Interdependence which states that businesses should aspire to do no harm and benefit all. Read our Commitment to Diversity, Equity, and Inclusion on our Ethics page.