Cisco

Makes networking gear and security software

Manufacturing Operations Supply Project Manager

Supply Chain ManagementConfirmed live in the last 24 hours

Full-timeBayan Lepas, Penang, MalaysiaNo salary listedIn-person

About the Job

Requirements

Minimum 8–10 years of experience in Materials Management.
Working knowledge of planning and enterprise resource planning systems, including Kinaxis, SAP, Oracle, or equivalent platforms.
Strong Contract Manufacturer management skills, with proven ability to drive performance and collaboration.
Strong problem-solving and analytical skills, with attention to detail.
Ability to engage stakeholders across global regions through effective communication and collaboration.

Responsibilities

Oversee end-to-end PCBA supply operations with Contract Manufacturers, driving supply continuity to meet global demand and organizational goals and KPIs.
Manage end-to-end material management, including material shortage management, clear-to-build readiness, PCBA supply commitments and accuracy, and on-time PCBA delivery to direct fulfilment sites.
Manage inventory, excess and obsolete control, engineering change management, Non-Material Spend oversight, product transfers, contract manufacturer audits, and related operational activities.
Ensure the Contract Manufacturer pipelines material according to Cisco demand at component lead time.
Manage the clear-to-build process with the Contract Manufacturer, maintaining visibility on material readiness and components gating clear-to-build.
Achieve quarterly build targets across assigned product families.
Drive flawless execution and timely due diligence by the Contract Manufacturer in material management.
Escalate gating components with CSP/GSM after Contract Manufacturer due diligence, and collaborate with PPF and CSP on allocation during global shortages.
Drive Contract Manufacturer commitments to Cisco demand, maximizing clear-to-build in those commitments.
Drive Contract Manufacturer performance against key metrics, including SCR Coverage, SCR Accuracy, Build Target Coverage, OTC, Delivery to CT2R, and Inventory Commit.
Collaborate with the Contract Manufacturer and cross-functional teams to right-size capacity and maintain utilization below thresholds while preserving flexibility for demand upside under contractual terms.
Collaborate with the Contract Manufacturer, Inventory Team, PPF, GHub, and CSP/GSM teams to optimize inventory and support Cisco initiatives.
Address excess material arising from demand reductions, engineering changes, product end-of-life, or other factors by coordinating site balancing, buybacks, re-identification or re-programming, and scrapping with the Contract Manufacturer, PPF, Inventory Team, and Service Depot Team.
Drive engineering change order management with the Contract Manufacturer, schedule proper LECO implementation, and ensure supply continuity and smooth transitions between old and new parts without line-down or excess surprises.
Drive material for product qualification, manage qualification builds and mass-production ramp, and manage purchase order swaps and excess material transfers.
Partner with the PPF team to support product lead-time goals, build targets, and build priorities.
Manage excess and obsolete disposition, BAAO setup, Non-Material Spend, purchase price variance, and overtime costs.
Ensure a smooth transition from new product introduction to sustaining operations.
Collaborate with the central material organization to deploy or adopt new tools and processes.
Participate in the annual business operations audit at the Contract Manufacturer, covering bill of materials, planning, procurement, inventory management, and warehousing.

Desired Qualifications

Knowledge of material planning.
Knowledge of production planning.

Meet the Team Join our team as a Manufacturing Operations Supply Project Manager, responsible for overseeing end-to-end PCBA supply operations with Contract Manufacturers. The selected candidate will assume full ownership in driving PCBA supply continuity to meet global demand while achieving organizational goals and KPIs. This role is ideal for professionals with extensive experience in materials management and Contract Manufacturer engagement; knowledge of production planning will be an added advantage. Within our team, we foster a culture of collaboration, open communication, and continuous learning — empowering every member to succeed and grow professionally.Your Impact This position is accountable for managing all supply operations deliverables to ensure alignment with organizational goals. The scope of responsibilities spans end-to-end material management, including material shortage management, clear-to-build readiness, PCBA supply commits and accuracy, and on-time PCBA delivery to direct fulfilment sites. Additional responsibilities include inventory management, excess and obsolete control, engineering change management, Non-Material Spend (NMS) oversight, product transfers, contract manufacturer audits, and other related operational activities.<ul><li>Material pipeline management: Ensure CM pipelines material per Cisco demand at component lead time.</li><li>Clear-to-build oversight: Manage CTB process with CM, maintaining visibility on material readiness and critical components gating CTB.</li><li>Quarterly build plan: Accountable for achieving quarterly build targets across assigned product families.</li><li>Execution excellence: Drive flawless execution and timely due diligence by CM in material management.</li><li>Escalation and allocation: Escalate gating components with CSP/GSM after CM due diligence; collaborate with PPF and CSP for allocation in cases of global shortages.</li><li>SCR Commit: Drive CM commit to Cisco demand, ensuring maximized CTB in their commits.</li><li>CM Performance management: Drive CM performance against key metrics (SCR Coverage, SCR Accuracy, Build Target Coverage, OTC, Delivery to CT2R, Inventory Commit).</li><li>Capacity management: Collaborate with CM and cross-functional teams to right-size capacity and maintain utilization below thresholds, ensuring flexibility for demand upside per contractual terms.</li><li>Inventory optimization: Collaborate with CM, Inventory Team, PPF, GHub, and CSP/GSM teams to optimize inventory and support Cisco initiatives.</li><li>Excess material management: Address excess material caused by demand reductions, engineering change, product EOL, or other factors by working with CM, PPF, Inventory Team, Service Depot Team to site balance, buybacks, re-ID/re-program, scrap, etc.</li><li>Engineering change management: Drive ECO management with CM, ensure proper LECO implementation scheduling, ensure supply continuity and smooth transitions between old and new parts without line down/excess surprises.</li><li>Product transfer support: Drive material for product qualification, manage qualification builds, manage mass production ramp, manage PO swap and excess material transfers.</li><li>Lead time and build priorities: Partner with PPF team to support product lead time goals, build targets, and build priorities.</li><li>Cost management: Manage E&O disposition, BAAO setup, NMS, PPV, OT cost.</li><li>NPI transition: Ensure smooth transition from NPI to sustaining.</li><li>Central initiatives: Collaborate with central material organization to deploy or adopt new tools/processes.</li><li>CM audit: Participate in annual business operations audit at the CM; covering BOM, Planning, Procurement, Inventory Management and Warehousing.</li></ul>Minimum Qualifications <ul><li>Minimum 8–10 years of experience in Materials Management</li><li>Working knowledge with planning/ERP systems, including Kinaxis, SAP, Oracle, or equivalent platforms</li><li>Strong Contract Manufacturer (CM) management skills, with proven ability to drive performance and collaboration</li><li>Excellent problem solving and analytical skills, with strong attention to detail</li><li>Effective communication and collaboration skills, with the ability to engage stakeholders across global regions</li></ul>Preferred Qualifications <ul><li>Self-driven and independent</li><li>Material Planning knowledge</li><li>Production Planning knowledge</li><li>High standards of data integrity</li><li>Strong follow-up skills</li></ul><h1>Why Cisco? </h1>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

About the Company

Cisco

Makes networking gear and security software

Cisco makes the switches and routers that connect offices, data centers, and cloud services, and it also sells cybersecurity tools and Webex video meetings to businesses and governments. It was one of the first companies to sell routers that let different kinds of computer networks exchange data, and in 2000 it briefly became the world's most valuable company. Customers run its network gear, from Wi-Fi access points to AI data center systems, with Cisco software that sets up and secures the network, while its Splunk unit searches computer logs to catch outages and attacks. Cisco earns money from hardware sales, software subscriptions, and support contracts. It was founded in 1984 and is based in San Jose, California.

Company size: 10,001+
Company stage: IPO
Headquarters: San Jose, CA
Founded: 1984

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