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Dental Care Alliance

Dental support organization for practice management

Operations Manager In Training

Clinical Support & Patient AdministrationUpdated on Nov 5
Full-timeMiami, FL, USANo salary listed

About the Job

Requirements

  • Experience working in a dental or medical office is required.
  • Experience with insurance processes and billing is required.
  • Proficiency in Microsoft Office Suite and practice management software is required.
  • Ability to handle patient records and office operations with attention to detail, compliance, and confidentiality is required.

Responsibilities

  • Oversee daily operations to ensure office efficiency, compliance, and a high standard of patient care.
  • Supervise and support patient coordinators, dental assistants, hygienists, and treatment coordinators to maintain smooth workflows.
  • Manage scheduling, staffing, and front-office operations to optimize productivity and patient experience.
  • Support dentists and staff with treatment planning, billing, and insurance processes while ensuring accurate financial transactions.
  • Monitor office finances, including expense management, invoice submission, collections, and receivables, to maintain profitability.
  • Maintain office inventory by overseeing supplies, equipment, and facility cleanliness for an organized and professional environment.
  • Lead hiring, training, and staff development while addressing patient and employee concerns professionally to foster a positive workplace culture.

About the Company

Dental Care Alliance

Dental support organization for practice management

Dental care Alliance (DCA) is a dental support organization that partners with dental practices to handle the business side of running a practice. It provides administrative, marketing, and operational support so clinicians can focus on patient care. DCA serves a mix of practices across general dentistry (275), pediatric orthodontics (70), and adult specialty dentistry (45), generating revenue through service fees and membership plans including annual fees for individuals and families. Its service model includes backing practices with a shared infrastructure, marketing, and back-office resources to help dentists start or grow their careers. Compared to competitors, DCA combines a large, diverse network of practices with a dedicated team of industry experts to offer scalable support across multiple dental specialties, not just general dentistry. The company aims to elevate the standard of dental care in the communities it serves by uniting dentists with a strong support system.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood Ranch, FL
Founded
1991

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