Full-Time

Associate Software Quality Engineer

Posted on 12/2/2024

ServiceNow

ServiceNow

10,001+ employees

Cloud-based platform for digital workflows

Robotics & Automation
Consulting
Enterprise Software

Compensation Overview

$88.2k - $127.8kAnnually

+ Equity + Variable Compensation

Entry

Santa Clara, CA, USA

Category
QA & Testing
Automation Testing
Manual Testing
Performance Testing
Quality Assurance
Required Skills
Python
JavaScript
ServiceNow
Ruby
Linux/Unix
Requirements
  • 0+ years of experience with technologies relevant to ServiceNow
  • Knowledge of programming or scripting language such as JavaScript, Python or Ruby
  • High level of creativity and quick problem-solving capabilities
  • Ability to test a system using techniques such as unit testing, run manual test cases, design an integration vs unit vs manual strategy, design a test reporting system, run load testing, figure out what to benchmark.
  • Some working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
Responsibilities
  • Maintain existing automation test frameworks
  • Collect and report quality metrics from test execution
  • Work with developers to design specific testing strategies for features being developed and automate them
  • Create comprehensive test plans, execute and automate them
  • Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, primarily serving large enterprises in various industries. Operating on a software-as-a-service (SaaS) model, clients access the platform online without needing local installation, generating revenue through subscription fees. The company's goal is to be a leading provider of digital workflow solutions that enable businesses to optimize their operations.

Company Stage

IPO

Total Funding

$81.5M

Headquarters

Santa Clara, California

Founded

2004

Growth & Insights
Headcount

6 month growth

9%

1 year growth

20%

2 year growth

35%
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Simplify's Take

What believers are saying

  • ServiceNow's strategic investments and partnerships, such as with inMorphis and Microsoft, enhance its market position and technological capabilities.
  • The company's AI-powered capabilities for employee experience and talent development demonstrate a commitment to innovation and staying ahead of industry trends.
  • ServiceNow's involvement in community initiatives, like NPower, highlights its dedication to social responsibility and diversity, potentially attracting top talent.

What critics are saying

  • The competitive landscape in digital workflows and automation is intense, with major players like Microsoft and Salesforce posing significant threats.
  • ServiceNow's reliance on large enterprises means economic downturns could severely impact its revenue streams.

What makes ServiceNow unique

  • ServiceNow's Now Platform offers a comprehensive suite of applications that automate and manage diverse business processes, setting it apart from competitors with more limited offerings.
  • The company's focus on large enterprises across various industries allows it to tailor solutions to specific sector needs, unlike more generalized platforms.
  • ServiceNow's SaaS model ensures continuous updates and support, providing a seamless user experience without the need for client-side maintenance.

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Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

INACTIVE