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Next Job Abroad

Danish Aviation Support Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, GreeceNo salary listed

About the Job

Requirements

  • Near-native or C1-level Danish and B2-level English proficiency are required.
  • A high school diploma or college degree and at least 6 months of customer care experience are required.
  • Good PC skills, typing speed of 25 words per minute with 100% accuracy, and the ability to switch between software tools seamlessly are required.
  • Applicants must be at least 18 years old, detail-oriented, and willing to live in Greece for at least 1 year.

Responsibilities

  • Provide pre-sales and after-sales support directly to individual airline passengers by phone, with written email support as writing skills develop.
  • Assist passengers with ticket changes, date modifications, flight rules, pricing, and refund policies.
  • Help passengers select seats, request custom meal preferences, and prepare for departure.
  • Handle special assistance requests, including medical needs and unaccompanied minors, and support passengers during flight or airport strikes.
  • Learn and use the Amadeus booking system and six core tools.

Desired Qualifications

  • Experience in travel, hospitality, or global distribution systems such as Amadeus is a bonus.

About the Company

Company size
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Total funding
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