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Nordstrom

Full-line department store retailer

Commission Sales - Accessories, Oak Park Mall

Retail SalesConfirmed live in the last 24 hours
Full-timeOverland Park, KS, USAIn-person

About the Job

Requirements

  • Have a genuine passion for fashion, styling, and customer experience.
  • Bring a self-motivated, goal-oriented approach and a track record of hitting targets.
  • Have strong communication and relationship-building skills with a wide range of customers.
  • Be willing to help teammates and support department success.
  • Be comfortable using technology and digital selling tools.
  • Be able to prioritize and stay organized in a fast-paced, high-volume environment.
  • Be flexible to work varied hours based on business needs, including evenings, weekends, holidays, and event shifts.
  • Be able to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequently use hands for grasping, fine manipulation, pushing, and pulling.
  • Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback that earns trust and drives loyalty.
  • Set and achieve personal sales goals and stay accountable to results.
  • Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help the department stay productive each shift.
  • Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book to track customers and personalize outreach.
  • Use fashion and product expertise to recommend jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories suited to customers' styles and lifestyles, and educate customers about product features, materials, craftsmanship, and brand differences.
  • Occasionally provide flexibility to support other departments.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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