Business Development Associate - Outbound

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! 

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since. 

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. 

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence. 

We are currently seeking a high-energy and charismatic Business Development Associate to join one of the fastest-growing intra-city delivery platforms in Asia. If you thrive under pressure and embody a spirit of excellence, this role is for you!

What you’ll do

Sales and lead sourcing: Acquire and onboard business users by maintaining a healthy pipeline of leads, ensuring the achievement of weekly sales targets.

Negotiation and deal closing: Lead contract negotiations to establish strong working relationships with our local partners, ensuring mutual growth and economic sustainability of the partnership.

Business analysis: Track sales trends, provide in-depth data analysis on products and business users, and identify opportunities for demand growth.

Client relationship management: Ensure excellent customer service by understanding client needs, responding promptly to queries, and offering effective solutions.

Sales operations: Implement Standard Operating Procedures and Policies accurately and in a timely manner.

Brand ambassador: Promote our services and values by becoming the face of Lalamove when engaging with local partners.

What we seek

Exceptional written and verbal communication skills to accurately engage potential users (Fluency in Mandarin or Bahasa Malaysia is a plus)

Charming personality to build and maintain professional relationships

Strong sales skills to effectively promote and secure clients for our services. Stay knowledgeable about our products and discuss available options

Can-do attitude and grit to seize new opportunities and make things happen

Knowledge and understanding of mobile and web technologies

Excellent presentation and negotiation skills (Proficiency in CRM programs is a plus)

Proficiency in Microsoft Office PowerPoint and Excel or G-suite (Docs, Sheets, Slides)

What you’ll need

Bachelor’s degree in Business Administration, Marketing, or any related field is preferred but not mandatory.

Minimum of 1 year experience in sales or business development experience