D

Dragos

Provides ICS/OT cybersecurity platform and consulting

Associate Principal Resident Engineer

Implementation & Technical Account ManagementUpdated on Nov 13
Full-timeRemote in USA

About the Job

Requirements

  • At least 5 years of Industrial Control Systems/Operational Technology and cybersecurity experience.
  • Strong knowledge of IP networks, the Open Systems Interconnection (OSI) model, the Purdue model, and Industrial Control Systems protocols.
  • Experience with Linux command line.
  • Experience with on-premises and cloud software solutions for enterprise environments while managing multiple stakeholders and projects.
  • Willingness to travel up to 40%.

Responsibilities

  • Collaborate with Sales and Solution Architect teams to understand customer use cases and success criteria.
  • Work with client teams on network architecture, sensor placement, and integrations for new sensor deployments; coordinate and conduct deployments.
  • Partner with client teams to refine applicable use cases and Dragos Platform objectives.
  • Tune and optimize the Dragos Platform to meet defined customer objectives.
  • Develop content and build foundational workflows based on client use cases and value proposition.
  • Monitor Platform solution health to ensure continuous availability, and continually tune and optimize the Platform.
  • Coordinate upgrades, patches, and other configuration changes to the Platform solution.
  • Provide knowledge transfer and training to enable key stakeholders, and document processes.
  • Provide troubleshooting and break/fix support for the Platform, and manage escalations.
  • Communicate upcoming feature and content roadmaps to clients, and conduct new-release feature walkthroughs as needed.
  • Continually solicit client feedback on feature requests and improvements.
  • Coordinate and collaborate with other Dragos teams and services, including Intelligence and Threat Hunting.
  • Identify opportunities for other Dragos products and services.

Desired Qualifications

  • Experience with the Dragos Platform.
  • Experience with scripting languages such as Python and shell scripting.
  • Electric Sector and North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP) experience.

About the Company

Dragos

Provides ICS/OT cybersecurity platform and consulting

Dragos provides cybersecurity focused on industrial control systems (ICS) and operational technology (OT) to protect critical assets in sectors like manufacturing, energy, water, and transportation. The Dragos Platform gives organizations visibility into their ICS/OT networks, detects malicious activity, and supports rapid incident response. In addition to the platform, Dragos offers consulting services to help clients build cybersecurity roadmaps and improve their overall security posture. By concentrating on ICS/OT security with a global client base, Dragos aims to reduce risk to public safety and economic stability through clear visibility, threat detection, and practical defense measures.

Company size
501-1,000
Company stage
Series D
Total funding
$432.2M
Headquarters
Hanover, Maryland
Founded
2016

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