UCSF

Public health sciences university in San Francisco

Emergency Department Technician

Nursing & Frontline Patient CareConfirmed live in the last 24 hours

Full-timeSan Francisco, CA, USA$38.65 - $48.47

About the Job

Requirements

At least 1 year of experience working as an Emergency Department Technician or Emergency Medical Technician.
Prior experience as a Patient Care Assistant or Patient Care Technician in a high-volume department.
GED or high school graduate.
Current Basic Life Support certification.
Ability to work effectively within a team.
Ability to satisfactorily perform the duties defined in the job description.
Willingness to learn new skills.
Ability to understand and communicate effectively in English, orally and in writing.
Ability to perform basic arithmetic computations, including addition and subtraction.
Ability to organize and set priorities effectively.
Ability to carry out first-responder duties in emergency situations.
Basic computer skills.
Flexibility to orient and work at all UCSF Medical Center locations.

Responsibilities

Accurately measure, record, and report vital signs, including temperature and oxygen saturation, and other assigned data.
Perform 12-lead electrocardiograms, including right-sided and posterior leads; stamp and hand-deliver the electrocardiogram to the attending physician; and retrieve prior electrocardiograms.
Edit electrocardiograms each morning and deliver copies and the computer disc to the electrocardiogram department.
If certified, perform phlebotomy in accordance with Nursing Department competency requirements.
Place patients on bedside and portable cardiac monitors.
Set up and maintain oxygen therapy equipment and ensure oxygen tanks are full before patient transport.
Perform routine wound care, including setting up a suture tray, irrigating wounds, and applying dressings such as Steri-Strips and tube gauze, as directed.
Apply and remove splints following instructions from a physician, physician assistant, or nurse practitioner; apply ice packs and orthopedic soft goods as directed; and assist patients with crutch walking.
Clean equipment as needed, especially portable monitors; tag malfunctioning equipment and take it to the appropriate place for repair.
Operate unit equipment, including the Last Word tracking system, fax machine, nurse call system, and imprinter, as required.
Document all procedures and care accurately, legibly, and with proper signatures.
Prepare patients for examination by assisting them to undress and put on a gown as needed.
Provide or assist patients with personal hygiene.
Respond promptly to patients’ call lights.
Assist patients with elimination using a urinal, bedpan, or commode; help patients who are able to use the bathroom; and record output.
Assist patients with nutrition, including setting up meal trays, cutting food, and feeding.
For admitted patients, complete the Property Record and give the patient or family member the Nursing Admission Assessment Form to complete.
Transport and transfer patients and equipment using proper body mechanics.
Stock IV carts, bedside carts, and other carts as needed.
Carry out first-responder duties in emergency situations.
Follow unit, department, and Medical Center policies, procedures, and work rules.
Maintain confidentiality regarding patients and staff and comply with HIPAA regulations.
Follow Medical Center house and telephone standards.
Maintain knowledge of and adhere to applicable Medical Center and unit-specific infection-control, health, and safety policies and procedures.
Complete annual safety and workplace-violence training.
Support the Medical Center’s mission, philosophy, and goals.
Support development of unit and team goals and participate in unit staff meetings, in-services, and required educational programs.
Contribute to and actively participate in quality assurance and quality improvement processes.
Maintain a clean, safe, and functional work environment.
Start work at the scheduled time and complete work on time.
Follow guidelines for sick leave and other paid time off.
Comply with the dress code, including wearing photo identification.
Provide unsolicited assistance to team members.
Use the appropriate chain of command for problem-solving and seeking information.
Perform other assigned duties, including emptying linen hampers, answering phones or performing unit reception, and collecting meal trays.
Meet UCSF Medical Center Everyday PRIDE communication and behavior standards, including professional appearance, greeting patients and families, introducing oneself using AIDET, managing up, service recovery, managing delays and expectations, telephone standards, electronic communication, teamwork, and cultural sensitivity and competency.
Use effective communication with patients and staff, proper telephone techniques and etiquette; escort patients or family members needing directions; demonstrate cultural sensitivity and supportive interactions; recognize colleagues positively; and model and teach Living PRIDE standards through personal experience.
Demonstrate tact and professionalism in difficult situations according to PRIDE values and practices.
Understand and adhere to privacy, confidentiality, and security policies concerning protected health information and other sensitive personal information.
Understand and adhere to safety and infection-control policies and procedures.
Take accountability for improving department or unit quality metrics and meeting organizational and departmental targets.
Keep work areas neat, orderly, and free of clutter, including hallways; follow cleaning processes and return items to their proper place; and remove and report broken equipment and furniture.
Pick up and dispose of litter throughout the facility.
Post flyers and posters only in designated areas and not on walls, doors, or windows.
Know where the Environment of Care Manual is kept in the department and correct or report unsafe conditions to the appropriate departments.
Protect the physical environment and equipment from damage and theft.
Perform other duties as assigned.

Desired Qualifications

Knowledge of medical terminology appropriate to the job responsibilities.
Three years of Emergency Department Technician experience.
Phlebotomy license.
Emergency Medical Technician or paramedic training, or nursing-student status with a completed medical-surgical rotation.

JOB SUMMARY

The Emergency Department Technician (EDT) assists with patient care under the direction of and RN, MD, PA or NP.

All patient care team members act to meet patient needs and learn new skills to achieve quality patient care and customer service. Team members promote a cooperative working relationship with each other, other staff, and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to age specific needs and cultural differences, and expressing and accepting feedback in a professional manner.

REQUIRED QUALIFICATIONS

At least 1 year working as an ED Tech or EMT.

Prior experience as a PCA or PCT in a high-volume department

GED or HS graduate

Current BLS certification

Ability to work effectively within a team.

Ability to satisfactorily perform job duties as defined in the job description.

Willingness to be taught/learn new skills

Ability to understand and communicate effectively in English, both orally and in writing.

Ability to perform basic arithmetic computations (addition and subtraction).

Ability to organize and effectively set priorities.

Ability to carry out duties of first responder in emergency situations.

Basic computer skills.

This position requires flexibility to orient and work at all UCSF Medical Center locations.

PREFERRED QUALIFICATION

Knowledge of medical terminology appropriate to the responsibilities of the job is preferred.

3 years ED tech experience preferred

Phlebotomy license preferred

EMT/paramedic training or nursing student who has completed med-surg rotationpreferred

% of time	Essential Function (Yes/No)	Key Responsibilities (To be completed by Supervisor)
40	Yes	Technical Duties: Accurately measures, records and reports vital signs with temperature, oxygen saturation and other data as assigned. Performs 12 lead EKGs including right sided and posterior leads. Stamps and hand delivers the EKG to the Attending MD. Retrieves old EKGs. Edits the EKGs each morning and delivers the copies and the computer disc to the EKG Department. If certified, performs phlebotomy following the Nursing Department competency. Places patients on bedside and portable cardiac monitors. Sets up and maintains 02 therapy equipment and insures that oxygen tanks are full prior to patient transport. Performs routine wound care including setting up suture tray, wound irrigation and applying dressing(s) as directed to include steri-strips and tube gauze. Applies and removes splints following instructions from MD, PA, or NP. Applies ice-packs and orthopedic soft goods as directed. Assist patients with crutch walking. Cleans equipment as needed especially portable monitors. Tags malfunctioning equipment and takes it to the appropriate place for repair. Operates unit equipment e.g. Last Word tracking system, fax machine, Nurse Call and imprinter devise as required. Documents all procedures and care given in an accurate, legible, and properly signed manner.
40	Yes	General Patient Care Duties: Prepares patients for examination, assisting as needed to get patient undressed and into a gown. Provides or assists patients with personal hygiene. Responds to patients’ call lights promptly. Assists patients with elimination - urinal, bedpan, or commode. If patient able, assist to the bathroom. Records output. Assist patients with nutrition such as setting up meal trays, cutting food and/or feeding. For admitted patients, completes Property Record and gives patient or family member the Nursing Admission Assessment Form to complete. Transports/transfers patients and equipment using principles of proper body mechanics. Completes unit maintenance activities by stocking IV carts and bedside carts and other carts as needed. Carries out duties of first responder in emergency situations.
20	Yes	Other Duties and Responsibilities: Follows all unit, department, and Medical Center policies, procedures and work rules. Maintains confidentiality in matters related to patients and/or staff. Complies with HIPAA regulations. Follows House and Telephone Standards as established by Medical Center. Maintains knowledge of and adheres to all applicable Medical Center and unit specific infection control, health and safety policies and procedures. Completes annual safety and violence in the workplace training. Supports the mission, philosophy and goals of the Medical Center. Supports the development of unit/team goals and actively participates in unit staff meetings, inservices, and educational programs as required. Contributes to and actively participates in the quality assurance and quality improvement process. Maintains a clean, safe and functional work environment. Starts work at scheduled time and completes work on time. Follows guidelines on use of sick leave and other paid time off. Complies with dress code, including photo identification. Provides unsolicited assistance to team members. Usesappropriate chain of command when applicable, e.g., problem solving, seeking information. Performs other duties as assigned (e.g. emptying linen hampers, answering phones/unit reception, collecting meal trays, etc.).
100%		(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

LIVING PRIDE STANDARDS

Service Excellence

Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center’s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

Keeps working areas neat, orderly and clutter-free, including the hallways.Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
Picks up and disposes of any litter found throughout entire facility.
Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
Protects the physical environment and equipment from damage and theft.

OTHER FUNCTIONS AND RESPONSIBILITIES

Duties listed in this section are not essential or intrinsic to the job but are performed at times.

Included in this section should be a general statement such as. “Perform other duties as assigned.”

This phrase allows the supervisor to assign sporadic or one-time tasks as needed.

Please list:

Performs other duties as assigned.

POPULATIONS SERVED

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as “Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient’s age.” is sufficient. Select from the following patient age categories.

Infant

Child

Adolescent

Adult

Geriatric

MEDICATION ACCESS AND STORAGE

The “Medication and Auxiliary Staff Competency” must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning).

LEVEL 1: Access Med Storage Areas for Cleaning	LEVEL 2: Access & Transport	LEVEL 3: Access, Transport & Stocking
Environmental Service Personnel	Drivers	Anesthesia Technicians
	Patient Support Assistants (PSAs)	Hospital Assistants (depending on specific duties; ask HR if unsure)
	Hospital Unit Service Coordinators	Material Services Personnel
	Volunteers	Medical Assistants
		Nuclear Medicine Technologists
		Ophthalmology Technician
		Patient Care Assistants (PCAs)
		Pharmacy Storekeepers
		Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)

Instructions:After employee successfully completes the level-appropriate competency, please check the corresponding box below.Obtain the employee’s and manager’s signatures to attest that the competency was completed and send the signed job description to HR for the employee’s personnel file.

_____ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only.These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.

_____ Level 2:As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2

_____ Level 3:As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.

Budgeted Job Salary Range: 38.65 - 48.47

About the Company

UCSF

Public health sciences university in San Francisco

UC San Francisco is a public research university in San Francisco focused solely on health sciences, combining professional education with biomedical research and patient care. Its schools of dentistry, medicine, nursing and pharmacy train clinicians and scientists, while teams investigate cancer, immunology, genomics and neuroscience. UCSF Medical Center and Benioff Children's Hospitals connect clinical care with faculty research and training, and university clinics serve patients across Northern California. Founded in 1864, UCSF is the University of California campus dedicated to graduate and professional education and biomedical research, based in San Francisco.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 1864

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