Receptionist
New Opportunities
Receptionist
New Opportunities
Community action agency in Connecticut
Description
Full-Time, Non-Exempt position
$17.50 per hour; 40 hours per week
Monday thru Friday 8am to 5pm
Greet and direct all customers seeking services and/or information from NOI.
Welcomes, informs, and directs all visitors, calls and customers in a courteous and expeditious manner
Ensures that all customers, community leaders and officials feel welcomed and well received by the agency..
Directs visitors to sign in and calls the person with whom they are meeting. If designated staff member is not available, calls an assigned contact person.
Contacts appropriate departments if a visitor appears without an appointment to determine if the visitor can be seen or needs to leave information for a follow-up call.
Maintains and keeps organized the reception area, so that customers and visitors can be assisted in an orderly, pleasant, timely and business like manner.
Maintains a visitor log and provides summary information as requested.
Directs visitors to elevators and bathroom facilities, as appropriate.
Requirements
High School Diploma or GED
1 - 2 years of related experience and/or training preferred.
Ability to do various and multiple tasks, Telephone Skills, Interpersonal Skills, Microsoft Office skills, Time management Organizational Skill, Customer Service Recordkeeping , Written and oral communication skills Ability to work with diverse groups
Bilingual a plus
Benefits Include:
New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.
New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 22 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.
Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.
In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.
In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.
While the range of programs is broad, they fall into one or more of the following categories:
EOE/AA/Veteran/Disability
Community action agency in Connecticut
New Opportunities is a nonprofit community action agency supporting people with low incomes in Waterbury, Meriden, Torrington and surrounding Connecticut towns. Its programs address immediate needs through heating assistance, meals for older adults, emergency shelter and support for families finding stable housing. The agency also runs early childhood education centers that combine school readiness with health, nutrition and family support, while case managers assess needs and connect residents with public benefits and local resources. Federal and state funding, municipal support and private donations sustain its services. Founded in 1964, New Opportunities is headquartered in Waterbury, Connecticut.
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