Elite Pilates Personal Trainer

Job Title

Elite Pilates Personal Trainer

Department

Product

Your Manager

Product Manager

Direct Reports (if applicable)

N/A

Your Purpose…

·       To change people’s lives for the better through wellness by delivering world class member experiences through the Personal Training product as part of Virgin Active’s Social Wellness Club.

Key Responsibilities ‘A Day in your Work Life’

·       Deliver personalised 1:1 comprehensive Pilates sessions tailored to individual member goals and needs

·       Lead small-equipment group Pilates classes that motivate and inspire members

·       Deliver Virgin Active signature Pilates group classes to a high standard

·       Design structured programmes that support progress, performance and long-term movement quality

·       Identify movement limitations and integrate corrective strategies into training plans

·       Build strong, long-term relationships with members to support retention and referrals

·       Translate complex technical concepts into clear, engaging coaching

·       Uphold Virgin Active brand standards through professionalism and leadership on the gym floor

·       Collaborate with Product Managers and club teams to enhance the Pilates experience

·       Support newer instructors and contribute to team development where appropriate

·       Continuously develop your knowledge through internal and external learning opportunities

·       Actively review performance and engage with feedback to grow your practice

What we need from you

·       Hold a recognised Comprehensive Pilates qualification covering all apparatus

·       Ideally have experience working within a Comprehensive Pilates studio environment

·       Hold a valid DBS check

·       Hold public liability insurance

·       Demonstrate the ability to coach clients safely and effectively to a high standard

·       Be confident working independently and managing your own schedule

·       Have excellent interpersonal and communication skills

·       Be confident supporting members with different goals, abilities and learning styles

·       Be organised and comfortable using booking systems and digital platforms

·       Be flexible with working patterns, including evenings, weekends and public holidays where required

·       Handle member feedback or concerns professionally and positively

What success looks like (Key Accountabilities and KPIs)

Accountabilities

·       Ensure we are delivering world class member experience

·       Complete all requisite Virgin Active training

·       Being an advocate of Virgin Active business strategy

·       Being an advocate for Virgin Active the Social wellness club

·       Driving towards our goal of 10% Personal Training penetration KPI

·       Consistent delivery of 23+ sessions per week

·       10% Personal Training penetration

·       Supporting the achievement of club revenue targets each month

90% Gym Experience score in Mystery shop