GBM

Online auction platform with bidder incentives

Operating Systems Administrator

System AdministrationConfirmed live in the last 24 hours

Full-timeCosta RicaNo salary listedIn-person

About the Job

Requirements

At least 3 years of internal experience in the position or 4 years of external experience in specialized infrastructure or application administration.
A university bachelor's degree in Systems Engineering, Computing, or a related field; a licentiate degree is desirable.
Advanced administration and remediation experience with middleware, including WAS/WebSphere, Tomcat, and IIS.
Advanced troubleshooting of Windows operating systems.
Understanding of monitoring rules using Dynatrace and experience executing complex RFCs.
Windows Server Hybrid Administrator certification knowledge (AZ-800/801) and ITIL v4 knowledge.
Intermediate-to-advanced technical English proficiency (B2).
Availability to work rotating shifts and/or on-call duties, including a rotating 24/7 schedule.
Technical leadership in P1/P2 crisis calls, structured problem solving and root cause analysis, recurrence resolution, autonomy, urgency, adherence to procedures, teamwork, and direct customer communication.

Responsibilities

Maintain the health of application and infrastructure platforms, including servers, middleware, and monitoring, ensuring proper operation, timely handling of incidents and requests, and availability of supported services.
Administer, diagnose, and remediate failures in middleware components (WAS, Tomcat, IIS) and infrastructure.
Lead response to critical P1/P2 incidents and conduct root cause analysis.
Independently create, review, and execute high-complexity changes/RFCs during maintenance windows.
Configure and interpret monitoring rules and early-warning alerts.
Ensure operational continuity, compliance with on-call policies, and provide guidance to junior staff.

Desired Qualifications

A licentiate degree.
Knowledge of hybrid and cloud environments.

Descripción:

Mantener la salud de las plataformas de aplicaciones e infraestructura (servidores, Middleware y monitoreo), asegurando el correcto funcionamiento, la atención oportuna de incidentes/solicitudes y disponibilidad de los servicios soportados.

Responsabilidades:

Administrar, diagnosticar y remediar fallas en componentes de Middleware (WAS, Tomcat, IIS) e Infraestructura.
Liderar la atención de incidentes críticos (P1/P2) y ejecutar Análisis de Causa Raíz (RCA).
Crear, revisar y ejecutar autónomamente cambios/RFCs de alta complejidad en ventanas de mantenimiento
Configurar e interpretar reglas de monitoreo y alertamiento temprano.
Asegurar la continuidad operativa, el cumplimiento de políticas de guardia y guiar al personal Junior.

Requisitos:

Experiencia: Mínimo 3 años internos en la posición o 4 años externos en soporte especializado en la administración de infraestructura o de aplicaciones.
Formación: Bachiller Universitario en Ing. en Sistemas, Computación o afines (Deseable Licenciatura).
Conocimientos técnicos: Administración avanzada y remediación en Middleware (WAS - WebSphere, Tomcat, IIS), troubleshooting avanzado SO Windows, entendimiento de reglas de monitoreo (Dynatrace) y ejecución de RFCs complejos. Windows Server Hybrid Administrator (AZ-800/801), ITIL v4; conocimientos deseables en entornos híbridos/nube.
Idioma: inglés técnico intermedio a avanzado (B2).
Habilidades: Adaptabilidad a turnos rotativos y/o guardias. Liderazgo técnico en mesas de crisis (P1/P2), resolución estructurada de problemas (Root Cause Analysis - RCA), comunicación asertiva con el cliente, resolución de recurrencias, autonomía y sentido de urgencia. Liderazgo en momentos de crisis (puente de incidentes P1/P2), capacidad analítica RCA y comunicación directa con el cliente. Apego riguroso a procedimientos, trabajo en equipo, Proactivo TURNOS 7*24 Rotativos, PRESENCIAL

About the Company

GBM

Online auction platform with bidder incentives

GBM operates gbm.auction, an online auction platform that pays bidders a payout whenever another bidder places a higher bid using its Bidder Incentive Auction™. The system uses proprietary auction technology to create ongoing bidding incentives, so bidders can earn cash rewards even if they don’t win, while auctioneers can push higher final prices. It differentiates itself from typical online auctions by replacing the zero-sum dynamic with continued participation incentives and is connected to Bidwrangler, a related platform. The goal is to increase bidding activity and hammer prices, improve bidder engagement, and grow the collectibles market.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2020

Recently Posted Jobs

Explore more opportunities at GBM

See more jobs