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LabCorp

Global life sciences R&D services

Key Account Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeWaldorf, MD, USA

About the Job

Requirements

  • A high school diploma is required.
  • At least 3 years of experience in outside sales, inside sales, customer service, or account management is required.
  • Proven success managing a book of business is required.
  • Superior customer service skills and the ability to build trust-based relationships are required.
  • Effective written and verbal communication skills are required.
  • Ability to deliver results in a fast-paced, competitive market is required.
  • Excellent time management and organizational skills are required.
  • Proficiency in Microsoft Office and Excel is required.
  • Ability to travel overnight as needed is required.
  • A valid driver's license and clean driving record are required.

Responsibilities

  • Educate, instruct, and upsell assigned and newly generated accounts in the assigned territory.
  • Act as a liaison between the client and the operations team regarding client needs.
  • Provide ongoing service and problem resolution to the customer base.
  • Ensure customer retention by providing superior customer service.
  • Recommend client-focused and persuasive solutions.
  • Manage clients' day-to-day operations.
  • Upsell the current book of business to increase organic growth.
  • Work closely with senior sales representatives to grow the book of business.
  • Continuously provide educational material to the client base.
  • Resolve customer-related issues in a timely manner.
  • Meet and exceed monthly retention and upsell goals on a regular basis.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Healthcare industry experience is a plus.

About the Company

LabCorp

Global life sciences R&D services

Labcorp provides global life sciences and healthcare R&D services, supporting pharma, biotech, and crop protection clients with testing, safety assessments, and regulatory submissions. It conducts studies ranging from basic physicochemical tests to complex inhalation toxicology and uses specialized facilities to evaluate inhaled substances and ensure regulatory compliance. Its global presence and integrated suite of services enable clients to move projects from early development to product approval within one organization. Labcorp aims to help clients bring safe, effective products to market efficiently, advancing human health and scientific research.

Company size
10,001+
Company stage
IPO
Headquarters
Burlington, VT
Founded
1976

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