Group Manager - Global Security, GSOC & Physical Threat Intelligence

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$91,000 - $136,240 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Financial Crimes & Fraud Mgmt

Job Description:

The Group Manager, Global Security leads and manages a physical security team, overseeing diverse functions, usually involving short to medium term planning. Role ensures an integrated approach with other business areas, the broader organization,and enterprise control functions. Review the protection of organizational assets and human resourcesacross all TD enterprise-wide locations, through the implementation of internal and external direction andadvice, by planning operational needs, analysing and reporting on intelligence to inform investigations andsupporting GSI leadership.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff,managing employee performance and compensation decisions, promoting teamwork and handling any/alldisciplinary actions, as required
• Leads and managse a team of security professionals and overall operation in an area of moderate to highcomplexity, scope or risk, while growing talent, developing skills and capabilities to achieve career goals,support project / initiative success and achieve business results
• Ability to present and make recommendations to senior management and executives
• Ensures an integrated approach with other business areas, broader organization, and enterprise as appropriate
• Coordinates and prioritizes multiple initiatives and manages resource allocation
• Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
• Provides support and contributes to the overall discipline and strategy for respective areas
• Provides coaching, mentorship and guidance to practitioners, business, executives within area ofexpertise
• Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines
• Sound to advanced knowledge of external competition, industry and/or market trends in relation to ownfunction / business
• Focus on short to medium-term issues (e.g. 6-12 months)

Education & Experience:

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 7+ years relevant experience
• Advanced knowledge of physical security, crime prevention, program management and governance, fraud strategy, analytical capabilities and operational efficiencies.
• Advanced knowledge of banking industry, enterprise frameworks, a variety of products, services, policies & procedures, laws, rules and regulations
• Knowledge of risk management environment, standards, regulations and mitigation
• Knowledge of current and emerging competitor and market trends
• Skill in mentoring, coaching, development and performance management of others
• Ability to contribute to the strategic direction of the function and provide advice to senior leadership
• Advanced ability to manage competing priorities, strategically aligning efforts and activities to meet goals and objectives
• Ability to forecast initiatives and demand in order to develop annual strategic plan
• Skill in preparing and managing budgets and resource allocation
• Advanced ability to implement and evaluate process/program/project activities to ensure completion of initiatives
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Ability to exercise sound judgement in making decisions
• Ability to work collaboratively and build relationships across teams and functions
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work successfully as a member of a team and independently
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

Customer Accountabilities:

• Manages key programs, initiatives and projects that provide support to GSI and Internal Stakeholders; Acts as the first point of contact with Senior Executive offices on all security/safety and risk management topics/inquires; and provides internal event planners (across all business lines) with security and risk management advice, guidance and solutions for TDBG special events
• Provides GSI teams with enterprise-level physical security and risk management advice, including guidance on access control, installation and use of security equipment
• Develops governance material to ensure program compliance, and mitigate legal, audit and liability risks
• Develops various leadership-level communications for programs, emerging trends, industry trends and incident management purposes
• Researches and provides up-to-date information/benchmarks for procedures and standards, participates in developing and implementing effective security risk management programs, and provides direction and guidance to TD management and employees
• Coordinates and develops plans, programs and other support functions for the physical protection of Senior Executives (at work, home, and while travelling)
• Creates and oversees security plans and treatments for all large scale TDBG special events
• Manages and oversees security procedures and staffing requirements relating to the protection of the Executive floor and assets
• Deals directly with persons in similar functions in external government, security, law enforcement and emergency services officials, industry peers, and general business security personnel at a similar level.
• May provide evidence during audits

Shareholder Accountabilities:

• Contributes to the development of the business plan, operationalize the plan and deliver on assigned service/functionality
• Works with key business leaders to develop business plan, ensuring the optimal use of resources and leverages TD’s operating model to maximize efficiency, effectiveness and scale
• Monitors and communicates effectiveness of strategies, programs, and practices related to own area of accountability
• Ensures programs, policies and practices continue to meet business needs, complies with internal and external requirements, and aligns with business priorities
• Proactively identifies key business opportunities, researches and recommends enhancements/ modifications, develops strategies to achieve recommendations
• Coordinates activities with partners across the organization, may include HR, Technology, Finance, Risk Mgmt etc.
• Ensures team operates in compliance with applicable internal and external requirements, and employees comply with Bank and industry codes of conduct
• Ensure appropriate reporting and escalation of issues based on risk profile
• Leads relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Leads the creation of, and supports the implementation of the GSI Governance Interaction Model, GSI standards, procedures, and processes developed to meet business needs
• Works with GSI SMEs and other internal and external stakeholders while developing governance material to ensure program compliance, and mitigate legal, audit and liability risks
• Monitors the effectives of governance material by assessing and identifying gaps or deficiencies. Implements improvements to ensure the ongoing effective management of vulnerabilities, management of security risks, and compliance with appropriate industry standards

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets and objectives for the team, and delivers results
• Develops a team of professionals in all aspects of related competencies and acts as resource and mentor to others
• Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads a high performing team; provide on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourage good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected].  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.