Dispatcher

Description

As a PTI Dispatcher, you would be responsible for dispatching our drivers to transport railroad crew members wherever the railroad customer's request. This position will also be responsible for maintaining driver rotations/trip lists using PTI software and professionally answering calls from drivers, field managers, and railroad personnel. No prior experience is required, we will train the right candidate! 

About Professional Transportation Inc.

Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. PTI dispatchers match up drivers with these trips and the drivers safely transport the crews to their destinations.

Benefits of Joining PTI:

• Starting pay of $15.00/hr with the opportunity for overtime.
• Discounted cell phone plans for Verizon and AT&T
• Medical benefits, PTO, sick time, and holiday pay.
• 401(K) retirement
• On the job training
• Room for growth and advancement within the company

Responsibilities:

• Promoting and practicing safety awareness
• Helping to ensure on time performance is achieved
• Answering phone calls promptly and professionally
• Calling Van Drivers that are in rotation for trip coverage
• Provide accurate and detailed trip data to the Van Drivers
• Maintain accurate rotations and check for any pending trips in your area of responsibility
• Maintain a neat, clean, and organized station for the duration of your shift
• Calling cab companies when necessary to cover any driver shortages or when required by the railroad customers

This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. 

Requirements

Our ideal candidate would have:

• Prior experience in a call center/dispatch environment
• Prior experience working a multi-line phone system
• Be self-motivated, independent, and success oriented
• Strong communication, interpersonal, and conversational skills
• Well-organized
• Ability to operate related computer applications and related business equipment

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: PTI is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. PTI has a Drug-Free Workplace Policy in effect that is strictly adhered to.