Customer Enablement & Training Specialist
Hire Hangar
Customer Enablement & Training Specialist
Hire Hangar
AI-assisted operator-led remote staffing marketplace
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Job Title: Customer Enablement & Training Specialist
Location: Remote
Time Zone: US Time Zone
About the Role
We are looking for a Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations.
You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes.
What You’ll Do
Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients.
Own customer onboarding from first login to full adoption.
Translate technical workflows into simple, actionable steps for marketing and content teams.
Build and maintain enablement playbooks to scale customer success.
Support inbound marketing operations, including CRM workflows, campaign automation, and reporting (HubSpot or similar).
Partner with marketing and content teams on SEO and content enablement projects.
Requirements
2+ years in marketing operations, customer success, or product enablement, ideally within SaaS or agencies.
Hands-on experience with HubSpot or other CRM/marketing automation platforms.
Proven experience running client-facing training sessions, onboarding, or workshops.
Strong foundation in SEO and content creation.
Proficiency in SQL and Python (must be able to use both in workflows and training contexts).
Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
A teacher/educator mindset who enjoys enabling others and building scalable processes.
Why This Role is Exciting
Work directly with enterprise marketing teams at well-known global companies.
Develop high-demand skills in AI-driven workflow automation.
Be part of a fast-scaling technology company with strong market fit and funding.
Play a central role in helping modern marketers adopt cutting-edge technology.
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
AI-assisted operator-led remote staffing marketplace
Hire Hangar is a recruitment marketplace that connects companies with pre-vetted global talent for remote roles by blending AI with operator-led recruiters. The process starts with a 30-minute scoping call, then a shortlist of 5-7 vetted candidates is delivered within 48 hours, with fewer than 1% of operator applicants accepted. Unlike traditional agencies, it uses a flat monthly subscription with no search fees and month-to-month cancelable contracts, and hires are integrated into the client’s systems within seven days. Its goal is to help SaaS teams scale quickly by providing senior-level, globally sourced talent at a potentially lower cost than local hires, while handling sourcing, screening, and hiring support for the client.
Explore more opportunities at Hire Hangar