JP Morgan Chase

Runs a consumer bank and an investment bank

Infrastructure Engineer 2 - Branch Workplace Tech

System AdministrationConfirmed live in the last 24 hours

Full-timeWesterville, OH, USANo salary listedIn-person

About the Job

Requirements

Formal training or certification on infrastructure engineering concepts and 2+ years of applied experience.
Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
Working knowledge of using enterprise-authorized artificial intelligence capabilities within the work environment to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
Ability to review and validate artificial-intelligence-assisted recommendations before use, escalate when uncertain, and follow security and data-handling expectations.
General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages.
Experience with cloud technologies, including the ability to operate in and migrate across public and private clouds.
Basic technical knowledge across additional technical domains, including basic data fluency and automation knowledge.

Responsibilities

Apply technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion.
Use enterprise-authorized artificial intelligence capabilities within the work environment to accelerate infrastructure analysis and documentation, such as summarizing monitoring findings, validating outputs and handling data according to sensitivity and security requirements.
Carry out day-to-day work assignments with some guidance and within documented parameters, developing considerations for upstream and downstream data and systems or technical implications.
Escalate issues to appropriate leadership.

Desired Qualifications

Proficiency with Windows operating systems, physical, virtual, and container environments, PowerShell scripting, configuration, and monitoring.
Proficiency with mobile devices, platforms, and technologies.
Experience with branch banking business.
Ability to explore automation opportunities at different stages of the branch pilot change validation or certification lifecycle using artificial intelligence.
Intermediate-level proficiency with Site Reliability Engineering tools such as Splunk and Dynatrace.
Ability to apply Site Reliability Engineering skills to capture key performance indicator metrics and provide engineering insights into complex performance issues.
Collaborate with cross-functional teams and communicate effectively and in a timely manner.

With your expertise in delivering infrastructure solutions, you are a top-performer in your field. Come on board as a highly appreciated member of a winning team.

As an Infrastructure Engineer II at JPMorganChase within the Consumer and Community Banking Branch workplace technology product area, you develop knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Through this work you begin to apply your proficiency in a single application or a hardware device or technical methodology.

Job responsibilities

Applies technical knowledge to assignments with a defined scope, including testing infrastructure performance, verifying requirements were met, and collecting and analyzing monitoring data in test and production through completion
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.
Carries out day to day work assignments with some guidance and within documented parameters, developing considerations for upstream and downstream data and systems or technical implications
Escalates issues to appropriate leadership
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and documentation (e.g., summarizing monitoring findings), validating outputs and handling data according to sensitivity and security requirements.

Required qualifications, capabilities, and skills

Formal training or certification on infrastructure engineering concepts and 2+ years applied experience
Proficient knowledge of hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.
General knowledge of one specific infrastructure technology and moderate proficiency in relevant scripting languages
Experience with cloud technologies (ability to operate in and migrate across public and private clouds)
Basic technical knowledge across additional technical domains, including basic data fluency and automation knowledge
Working knowledge of using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before use, escalating when uncertain and following security and data handling expectations.

Preferred qualifications, capabilities, and skills

Proficient with windows OS, physical/virtual/container environments, power-shell scripting, configuration and monitoring
Proficient with Mobile devices, platforms and technologies
Experience with Branch banking business is preferred
Individual should be a quick learner and must have an ability explore automation opportunities within different stage of Branch pilot change validation or certification life cycle using AI
Intermediate level proficiency with SRE tools (Splunk, Dynatrace etc.) is required
Ability to apply SRE skills to capture KPI metrics and provide engineering insights to complex performance issues is a bonus
Collaborates with cross-functional teams and communicates in effective and timely manner

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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