GBM

Online auction platform with bidder incentives

On-Site Support Technician

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timePanama City, Panamá Province, PanamaNo salary listedIn-person

About the Job

Requirements

At least one year of professional-practice experience in a technology department.
Basic knowledge of hardware, operating systems, networks, Microsoft 365 applications, and user support.
Technical education, current university study near completion, or university graduation in Electronics, Systems, or a related field.
A personal vehicle is optional and not required.

Responsibilities

Back up systems; diagnose and analyze possible causes of incidents; resolve problems; assist with changes and new installations; coordinate with support vendors; and provide customer support.
Ensure assigned tasks are completed on time, according to established deadlines, and in compliance with company regulations for the deliverables.
Maintain high internal-customer satisfaction through professional and prompt work.
Manage the technology infrastructure, ensure compliance with OLAs with business units, and maintain the health of day-to-day processes.

Descripción:

La posición es responsable de gestionar la infraestructura de Tecnología, velar por el cumplimiento de los OLA’s con las unidades de negocios, y garantizar la sanidad de los procesos del día a día.

Responsabilidades:

Respaldar, diagnosticar/analizar posibles causas de incidentes, resolución de problemas, asistencia en cambios y/o nuevas instalaciones, coordinar con proveedores de soporte, y atención al cliente.
Velar porque las tareas que se le asignaron se cumplan oportunamente y de acuerdo con las fechas establecidas cumpliendo con las regulaciones que la compañía establece para dichos entregables.
Mantener un alto nivel de satisfacción de los clientes internos a través de un trabajo profesional y rápido.

Requisitos:

Experiencia: 1 año de experiencia en prácticas profesionales en departamento de tecnología.
Conocimientos técnicos: Conocimientos básicos de Hardware, Sistemas Operativos, Redes y aplicativos de Microsoft 365, atención al usuario.
Formación: Técnico, Estudiante Universitario (Finalizando carrera), o Egresado Universitario de Electrónica, Sistemas o carrera afín.
Modalidad y horario: Lunes a viernes de 8:00am a 5:00am.
Presencial todos los días.
Auto opcional no es obligatorio.

About the Company

GBM

Online auction platform with bidder incentives

GBM operates gbm.auction, an online auction platform that pays bidders a payout whenever another bidder places a higher bid using its Bidder Incentive Auction™. The system uses proprietary auction technology to create ongoing bidding incentives, so bidders can earn cash rewards even if they don’t win, while auctioneers can push higher final prices. It differentiates itself from typical online auctions by replacing the zero-sum dynamic with continued participation incentives and is connected to Bidwrangler, a related platform. The goal is to increase bidding activity and hammer prices, improve bidder engagement, and grow the collectibles market.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2020

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