Full-Time

Channel Optimisation Manager

Posted on 4/27/2025

Assurant

Assurant

10,001+ employees

Risk management solutions for consumer electronics

No salary listed

Senior, Expert

New South Wales, Australia

Hybrid work model - 2 days onsite, 3 days remote

Category
Strategic Account Management
Sales & Account Management
Required Skills
Marketing
Customer Service
Data Analysis
Requirements
  • Excellent Client relationship management skills
  • Excellent customer service provided through good knowledge of product range, supporting systems and the business sectors that we work in
  • A proven ability to build strong relationships with management & key internal stakeholders
  • Successful track record of delivering customer change initiatives
  • Knowledge of insurance sales processes, to be able to adapt processes effectively where appropriate to meet customer needs
  • A broad, up to date knowledge of developments within the insurance and financial sectors and the markets in which our partners operate
  • Ability to identify opportunities to develop and grow the Account
  • Familiar with the relevant departmental and companywide procedures, policies and guidelines
  • Good interpersonal skills, ability to work as a team member
  • Skilled in Influencing and negotiation
  • Effective communications and networking skills
  • Strong Presentation Skills
  • Business Consultancy skills
  • A self-starter that is able to work with minimum supervision
Responsibilities
  • Work alongside the Channel Optimisation Lead to liaise with clients in your portfolio to create client plans & manage the successful implementation of the plan.
  • Ability to Work Autonomously as a self-starter who can take ownership while working within a larger team.
  • Flexibility & Willingness to Travel, must be able to travel regionally with the occasional interstate trip to attend industry events, trade shows, and partner meetings.
  • Design and develop sales training materials with the ability to deliver engaging and interactive training sessions (both virtual and in-person)
  • Create Sales Promotions to effectively drive sales and in Store engagement.
  • Understanding and Analysing sales data reports to help identify opportunities for growth within your portfolio.
  • Create your own brand to drive a positive culture in store
  • Build and strengthen client relationships to achieve long term partnerships at all stakeholder levels.
  • Develop a thorough understanding of our products and service offerings to best service your portfolio of accounts.
  • Work closely with our customer support team, Marketing, L&D, Product development and other internal stakeholders to ensure KPI’s are achieved.

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. Assurant also provides repair services to quickly restore damaged products, minimizing the financial impact of unexpected events for its clients, which include individual consumers, businesses, and financial institutions. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support clients in maintaining their day-to-day operations while fostering an inclusive environment for its employees.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1892

Simplify Jobs

Simplify's Take

What believers are saying

  • Embedded insurance integration offers growth opportunities for Assurant.
  • 5G adoption boosts demand for mobile device insurance and protection plans.
  • IoT expansion creates new insurance product opportunities for smart home devices.

What critics are saying

  • Increased competition from fintechs may erode Assurant's market share.
  • iSmash acquisition poses integration challenges in new markets.
  • American Lease Insurance acquisition may face regulatory scrutiny and compliance challenges.

What makes Assurant unique

  • Assurant specializes in risk management for mobile devices and electronics.
  • The company offers insurance products and extended service contracts globally.
  • Assurant's commitment to DEI fosters innovation and customer understanding.

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Benefits

Health Insurance

Hybrid Work Options

Professional Development Budget

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