Full-Time

Account Manager

Posted on 4/26/2025

Glow

Glow

201-500 employees

Tech-enabled workers' compensation and accident coverage

No salary listed

Utah, USA

In Person

This position is onsite in Utah.

Category
Sales & Account Management
Required Skills
Sales
Customer Service
Requirements
  • Minimum 3 years in commercial insurance account management or sales, including hands-on work with small businesses.
  • Active Property & Casualty (P&C) license required.
  • Customer-Obsessed: You love solving problems, building long-term relationships, and delivering exceptional experiences.
  • Self-Driven & Organized: You thrive in fast-paced environments, prioritize effectively, and are detail-oriented by default.
  • Tech-Savvy: You’re eager to use and improve modern tools and processes, and excited to help build better solutions for yourself and your clients.
  • Results-Oriented: Consistently hit or exceed sales, retention, and satisfaction targets.
  • Team Player: Share knowledge, help others succeed, and contribute to a positive, collaborative culture.
Responsibilities
  • Owning and managing a portfolio of small business clients ranging from dentists to florists to restaurant owners and more.
  • Consulting, educating, strategizing, and successfully selling Glow's program through multiple touch points including email and phone calls; strong communication and tenacity are key!
  • Being a trusted advisor to Glow customers in multiple commercial insurance products including Workers' Compensation, Business Owner’s Policy (BOP), and General Liability (GL); overcoming customer objections and rejection will be critical to your success.
  • Achieving and consistently exceeding daily, weekly, and monthly production and customer satisfaction goals.
  • Net revenue retention on your book of business.
Desired Qualifications
  • Experience training, onboarding, and mentoring teammates.
  • Exposure to operational process improvement.
  • Working with offshore teams.

Glow provides Workers' Compensation and accident insurance for employees, covering injuries at work and in personal life without raising employer premiums. It targets small to mid-size businesses and uses a tech-driven platform to reduce administrative costs, passing savings to clients while offering more coverage. The product blends workers' comp with accident insurance, funded by employer premium payments, and includes guided care to help employees through claims, cash benefits during hospitalization, and additional support when returning to work. Glow differentiates itself through cost efficiency, streamlined administration, and continuous coverage across on- and off-duty incidents. The company aims to give modern, affordable, comprehensive protection for employees while helping employers manage benefits cost-effectively.

Company Size

201-500

Company Stage

Series A

Total Funding

$41.5M

Headquarters

San Francisco, California

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • $22.5M Series A in November 2022 funds expansion to more US states and industries.
  • Oura partnership adds stress and sleep insights enhancing employee wellness offerings.
  • Streamlined claims process reduces administrative overhead passing savings to SMBs.

What critics are saying

  • Chubb tightens underwriting standards exiting small business segments within 12-24 months.
  • No Series B since 2022 depletes runway forcing shutdown by Q3 2026.
  • ADP and Zenefits integrate comp displacing Glow's standalone model in 24 months.

What makes Glow unique

  • Glow blends workers' compensation with off-the-job accident coverage without raising employer premiums.
  • Tech platform automates insurance matching for small businesses at lower costs.
  • Guided care provides cash benefits during hospitalization and return-to-work support.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Stock Options

Paid Vacation

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

4%
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