Administrative & HR Assistant

Job Description

🎯 Role:

Under the supervision of the HR Coordinator, you will provide administrative and operational support to our Human Resources and Operations teams across Switzerland and Austria.
This varied, hands-on role covers employee administration, recruitment support, procurement and office management, including support with more complex HR processes and the smooth running of our Le Chable office.
We are looking for a proactive, organised and positive Administrative & HR Assistant who takes initiative, works independently and enjoys finding solutions. The ideal candidate is adaptable, detail-oriented and comfortable managing multiple priorities in a fast-paced, international environment.

✨ Responsibilities:

Office Management & Procurement

Take ownership of the day-to-day organisation and smooth running of the Le Châble office while supporting wider operational requirements.

• Office Management: Ensure the office remains organised, welcoming and fully equipped, proactively managing supplies, deliveries, post and general office needs.

• Office Logistics: Coordinate internal logistics, maintenance requests, meetings and team events.

• IT Equipment: Coordinate orders, distribution and returns of computers, phones and other equipment, providing basic technical support and liaising with IT providers when required.

• Vehicle Fleet: Coordinate vehicle maintenance, contracts, handovers, insurance documentation, accident reports and communication with relevant providers.

• Procurement: Manage orders, supplier communication, stock levels and deliveries for uniforms, branded materials, welcome products and operational supplies.

Human Resources & Employee Administration

Provide administrative support to the HR team across Switzerland and Austria, assisting with both daily operations and more complex HR processes.

• Assist with coordinate administrative onboarding and offboarding for seasonal, annual and contractual employees, ensuring compliance with relevant requirements.

• Assist with  employee records and documentation in the CRM, Lucca and other HR systems.

• Assist with employment contracts, amendments and employee-related documentation.

• Support payroll administration, including tracking working hours, holidays, absences, overtime and contractual staff invoices.

• Assist with sickness absences, accidents, insurance claims and related administrative procedures.

• Support the HR team with more complex employee matters, ensuring accuracy, confidentiality and timely follow-up.

• Assist with the improvement and implementation of HR administrative processes.

• Assist with the recruitment and administration of contractual staff during peak periods, particularly December and February.

• Support candidate tracking, recruitment reporting and administrative preparations for new starters.

• Assist with recruitment-related projects and process improvements.

Administrative Support

Provide administrative assistance to the teams across Switzerland and Austria.

• Assist with tourist tax declarations and related documentation.

• Support property owner and supplier invoice administration, including payment follow-up.

• Upload, process and track invoices through Yooz. 

• Ensure accurate recordkeeping and proactive follow-up on outstanding financial administration.

• Provide flexible administrative support to HR, Finance and Operations based on business priorities.

• Coordinate with internal teams, external suppliers and relevant authorities to ensure efficient communication and follow-up.

• Support additional administrative projects and seasonal requirements as needed.

Qualifications

🔍 Ideal Candidate:

• Degree or diploma in business administration, human resources or a related field, or equivalent professional experience.

• 1 to 2 years of experience in administrative, HR or office management roles, ideally in an international or multi-site environment.

• Knowledge of the Convention collective nationale de travail pour les hôtels, restaurants et cafés (CCNT / L-GAV) is a strong asset.

• Fluent in French and English, both written and spoken; German is a plus.

• Valid driving licence and confident driving on mountain roads, including in winter conditions.

• Highly organised, with strong prioritisation skills and the ability to manage several tasks in parallel.

• Discreet and trustworthy when handling confidential HR information.

• Proactive and solution-oriented: you spot opportunities to improve processes, organisation and operational efficiency.

• Operationally agile: you stay calm and reliable during high-volume peaks, such as December and February, while building strong relationships with managers, partners and stakeholders.

Additional Information

📅 Contract Dates : from Mid-December 2026 until Mid-August 2027. 

📞  Recruitment Process: 

• HR call with Talent Acquisition team member
• Call with Lovisa - HR Coordinator
• Business Case with Lovisa & Pauline - HRBP
• Last call with Valentina - Head of People
• Reference call