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Seattle University

Graduate Admissions Counselor

School Leadership & AdministrationUpdated on Nov 12
Full-timeSeattle, WA, USA$56.1k - $61.5k

About the Job

Requirements

  • A bachelor's degree and two years of experience in sales or recruiting, or an equivalent combination of education and experience sufficient to perform the essential duties.
  • A commitment to outstanding customer service and lifelong education.
  • Demonstrated skill in supporting diverse student populations and commitment to intercultural communication.
  • Ability to adapt to changes in technology, processes, and procedures.
  • Strong active-listening skills.
  • Strong organizational and project-management skills.
  • Commitment to building an antiracist workplace.
  • Ability to work in a team environment across multiple departments.
  • Ability to communicate effectively with colleagues, students, faculty, staff, and the public.
  • Ability to manage time and meet deadlines.
  • Comfort and experience learning and using multiple technology applications, including chat features, texting, learning-management systems, customer-relationship-management systems, student-information systems, and event-management systems.
  • Knowledge of the Microsoft Office 365 suite, including Excel.
  • Experience serving adult and professional students.

Responsibilities

  • Manage an active portfolio of prospective graduate programs and provide differentiated service to achieve enrollment targets.
  • Support prospective students throughout the admissions cycle, from prospect and inquiry through application, admission, onboarding, and enrollment.
  • Attend local and Pacific Northwest recruitment events, including some evenings and weekends.
  • Develop and organize recruitment events and activities to engage and inform prospective students, generate new student leads, and partner with the graduate enrollment marketing team.
  • Meet prospective students through daily in-person, virtual, and phone appointments; explain programs, learn about their interests, and guide them toward strong applications.
  • Partner with assigned programs to develop and implement full-cycle recruitment plans, including in-person and virtual information sessions, meet-ups, and yield events.
  • Track applicants through each stage of the funnel, support application completion, and monitor recruitment-funnel, event, and yield performance indicators.
  • Work with the Director of Admissions and Recruitment and Student Success teams to support the student experience from admission through matriculation.
  • Network and travel to build and expand mutually beneficial relationships with targeted individuals and audiences, support strategic partnerships, and help establish new partnerships.
  • Oversee special projects related to admissions, recruitment, and yield.
  • Serve on relevant committees and working groups.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience with Slate customer relationship management system, Workday student information system, Canvas learning management system, and Tableau data-visualization software.
  • Experience in recruitment and retention.

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