Quality OPS Manager

Job Description

We are seeking a driven Quality OPS Manager to ensure the effective management of both employees and processes within the Quality area. In this role, you will be responsible for ensuring high productivity, efficiency, and continuous improvement of all processes in this department. This position involves developing the Quality Team, leading quality projects, and standardizing processes in respective areas.

Key Responsibilities:

• Team Leadership & Coordination: Build a middle management layer between the Quality Director and the Quality managers & Quality Team Leaders at individual warehouses. This will improve communication, bring a stronger focus to operational quality topics, and provide better support for team leaders.
• ICQA Development: Create a new Quality role dedicated to ICQA (Inventory Control and Quality Assurance) processes. This ranges from daily locations audits to defining procedural and technological requirements for rolling inventory in WMS 2.0 for the future state.
• Operational Ownership: Take ownership of the daily coordination of Quality teams across all warehouses, participate in weekly Q-OPS meetings, and lead monthly Q-OPS sessions for senior SCM leadership.
• Process Standardization: Actively implement standard workmanship and align the processes across all warehouses. You will maintain a strong focus on safety and ergonomics, efficiency and productivity, and cost optimization within the Quality OPS domain.
• Data Analysis & Problem Solving: Analyze quality data, build reports, define action plans, and participate in quality-related projects. You will apply structured problem-solving methodologies and communications (e.g., A3, PDCA, DMAIC).
• Culture Building: Foster a culture that is focused on a quality mindset and continuous improvement.

Qualifications

• 2-3 years of work experience in a similar position.
• Practical knowledge of large-scale warehouse operations, ideally within the context of Quality Inbound/Outbound (IB/OB) audits and Inventory Control audits.
• Experience in team management and managing distributed processes.
• Strong understanding of ICQA from both a process and finance requirements perspective.
• Strong analytical reasoning and structured issue resolution skills, featuring a problem-solving approach, critical thinking, and a proactive attitude.
• Proficiency in MS Office tools (Excel, PBI, Metabase).
• Project Management experience and knowledge of Lean / Visual Management methodology.
• Understanding of quality tools such as Ishikawa diagrams, flowcharts, Pareto rules, 8W, and LEAN tools.
• Good communication skills and a proven ability to manage challenging stakeholders.
• Advanced proficiency in English and at least an elementary level of Polish.

Additional Information

• Competitive salaries based on your professional experience;
• Stable employment in a fast-growing international company;
• A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more;
• Guaranteed 26 vacation days per calendar year;
• An extra day off to celebrate your birthday;
• Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues;
• AUTODOC corporate discount for purchasing car parts at special rates for personal use;
• Opportunities for advancement, further training (over 650 courses on soft and hard skills available on our e-learning platform), and coaching;
• Free English, German, and Polish language classes.

This job was posted on 19.10.2026, and is considering applications up to 6 weeks from this date.