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Kurt Geiger

Luxury footwear retailer selling premium shoes

Stock Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeDundrum, Dublin, IrelandNo salary listedIn-person

About the Job

Requirements

  • Demonstrate a commercial mindset and responsiveness to operational needs.
  • Provide a close link between shop-floor behaviors, the sales promise, and back-of-house operations while maintaining the brand’s standards.
  • Be available to customers and team members and manage their expectations.
  • Suggest ways to improve procedures that support the shop floor.
  • Actively pursue personal development through new learning opportunities.
  • Influence peers and senior management to create a service-led culture.
  • Collaborate and support change.
  • Role-model the company’s standards.
  • Communicate compellingly, confidently, and in detail with customers, team members, peers, and managers.

Responsibilities

  • Maximize sales and profit through effective stock management, branch administration, and management and motivation of the stock and administration team, while exceeding internal service standards.
  • Complete customer orders within a 24-hour turnaround, delegating to stock administration teams as needed.
  • Book daily DPD collections and liaise with the General Manager to arrange external couriers and resolve logistical issues.
  • Support efficient stockroom operations, manage the stock team, and plan daily productivity.
  • Receive daily deliveries and work with the General Manager to maintain the accuracy of the in-store stock management system; oversee the in-transit system to ensure transfers are complete, accurate, and timely and meet company KPIs.
  • Liaise daily with the Warehouse and Merchandising teams to monitor incoming and outgoing stock.
  • Manage stockroom planning to maximize branch efficiency during normal and peak trading periods, in coordination with the General Manager.
  • Manage stock discrepancies (“odds”) across branches and work toward set targets.
  • Ensure processes and paperwork are completed accurately.
  • Report delivery discrepancies to the Warehouse, Stock Audit, and Operations Manager for investigation.
  • Review back-of-house operations and identify ways to improve efficiency.
  • Complete stock spot checks to ensure the REX stock file is accurate, investigating and reporting issues to Stock Audit and the General Manager.
  • Assist with stock takes; manage the processes and ensure results are within the company target of +/- 0.3%.
  • Manage the visual-merchandising loan process, including quantity and timeframe capacity, and maintain Excel documents to track it accurately.
  • Maintain and develop host-store relationships in support of logistics.
  • Complete stock-team staffing rotas to reflect business needs.
  • Authorize holidays, breaks, and shift times in line with business objectives.
  • Complete stock-team human-resources paperwork for new starters, right-to-work interviews, staff reviews, lateness forms, and follow-up investigations as needed.
  • Train new temporary and permanent stock-team members.
  • Support the Operations Manager in handling customer queries and complaints via duty phone or email.
  • Manage rejected customer requests, refunds, and exchanges, following up with internal stores.
  • Lead weekly stockroom walks, identify vulnerabilities, and provide an end-of-week report.
  • Ensure stock-security procedures are followed and security issues are addressed immediately at both the host store and Kurt Geiger; report issues to the General Manager.
  • Liaise with and develop good working relationships with senior managers, head-office personnel, and host-store management.
  • Undertake other reasonable tasks and directions within the scope of the role.

About the Company

Kurt Geiger

Luxury footwear retailer selling premium shoes

Kurt Geiger is a premium footwear and accessories retailer in the luxury fashion market, offering men’s and women’s shoes such as Chelsea boots, sneakers, formal shoes, and loafers, through its own stores and online, plus lines from Kurt Geiger London and Carvela. It curates high-quality products and updates its collections regularly, with customers able to shop via online and physical locations. The brand differentiates itself by blending elegance with comfort and maintaining a consistent premium experience across channels, including fashion-forward and formal options. Its goal is to meet fashion-conscious shoppers’ needs for stylish, comfortable footwear and accessories across casual and formal settings through an omnichannel retail approach.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1963

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