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Claire's

Global retailer of jewelry and accessories

Manager

Retail Store ManagementPosted on Nov 7
Part-timeRochester Hills, MI, USAIn-person

About the Job

Requirements

  • At least one year of retail experience, ideally with leadership or sales-driving responsibility.
  • Ability to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
  • Proficiency in operating a point-of-sale system to facilitate transactions and manage sales efficiently.
  • Completed some high school and at least one year of retail management experience.
  • Ability to stand during scheduled shifts and maneuver 11–35 kg (25–75 lbs).
  • Ability to bend, stoop, reach, and climb ladders or step stools while placing merchandise and assisting customers.
  • Strong verbal and written communication skills to interact effectively with customers, employees, and management.
  • A strong grasp of mathematics for inventory management, sales analysis, and cash handling.
  • Self-motivation and organization, including the ability to work alone when required.
  • Passion for fashion and awareness of current trends.
  • Ability to create a curated fashion look with store products during the shift.

Responsibilities

  • Achieve sales goals by delivering customer experiences, upselling accessories, and promoting offers to drive revenue.
  • Conduct piercings, educate customers on aftercare, maintain a sterile environment, and address customer questions and concerns throughout the process.
  • Maintain store displays, organize inventory, and create easy-to-shop layouts.
  • Support the Store Manager by motivating the team and sharing sales tips.
  • Represent the brand’s products and services, follow fashion and social media trends, recommend products, and boost sales.
  • Oversee store operations, including inventory management, cash transactions, visual merchandising, and promotional activities.
  • Encourage customers to share their accessories and piercings on social media.

Desired Qualifications

  • Retail experience with leadership or sales-driving responsibility is ideally preferred.

About the Company

Claire's

Global retailer of jewelry and accessories

Claire's is a global retailer offering fashionable jewelry, accessories, cosmetics, and a specialized piercing service. Customers shop in stores or online, and piercing is performed by trained staff using sanitary procedures while products include exclusive designs and trend-driven items. It differentiates itself with specialist piercing expertise, two brands (Claire's and ICING), a broad store network across North America and globally, and a family-friendly toy shop. Its goal is to be the go-to destination for self-expression through affordable jewelry and services, expanding its stores and online presence while maintaining leadership in piercing services.

Company size
51-200
Company stage
Acquired
Total funding
$140M
Headquarters
Bartlesville, OK
Founded
1974

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