Foxconn Industrial Internet

Designs and manufactures intelligent manufacturing solutions

Failure Analysis Engineer

Hardware Validation & TestingUpdated on Nov 13

Full-timeMt Pleasant, WI, USANo salary listed

About the Job

Requirements

A bachelor's or master's degree in electrical or computer engineering is required.
A minimum of 4 years of experience designing and debugging industry-standard computing platforms is required.

Responsibilities

Interface with customers and internal cross-functional teams to identify root causes of hardware issues to the component level.
Perform engineering investigations of significant customer field and line escalations related to hardware issues.
Monitor test failure trends in new product introduction and provide corrective actions to improve production test yields.
Design and develop debug tools to improve the debug process and efficiency.
Provide training to technicians and the debug team on new and existing debug procedures and product troubleshooting.
Support internal communications of techniques and processes for worldwide return merchandise authorization and service centers.
Drive best practices across worldwide operational, return merchandise authorization, and service sites.
Program-manage customer service provider and enterprise account reliability requirements.
Facilitate reliability strategy discussions.

Desired Qualifications

Experience in hardware, firmware, and software development and test methodologies is preferred.
Knowledge of key server technologies, including Intel, AMD, and ARM multi-core microprocessors, DDR4/DDR5 and NAND memory, and PCA design is preferred.

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Supporting Quality Department as needed.

Interface with customers and internal cross-functional teams to root cause hardware issues to the component level
Perform engineering investigations of significant customer field and line escalations related to hardware issues
Monitor test failure trends in NPI and provide corrective actions to improve production test yields
Design and develop debug tools to improve debug process and efficiency
Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
Support internal communications of techniques and processes for WW RMA & Service Centers
Drive "best practices" across WW Operational, RMA & Service Sites
Program manage CSP/Enterprise account Reliability requirements
Facilitate Reliability strategy discussions
Other duties as assigned

Bachelor's or Master's degree in electrical or computer engineering required
Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
Experience in hardware/firmware/software development and test methodologies preferred
Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred

About the Company

Foxconn Industrial Internet

Designs and manufactures intelligent manufacturing solutions

Foxconn Industrial Internet designs and manufactures technology infrastructure for large tech firms, focusing on intelligent manufacturing and the industrial internet. It combines hardware design and production with software-enabled solutions, including AI and automation platforms like Lighthouse Factory, the FII Cloud (with Tencent Cloud), and Fog Cerebellum, to help clients digitize data and optimize production lines. It differentiates itself through large-scale integration as a design-to-manufacture partner, exclusive assembly of premium Nvidia GB200 AI servers, and a strong push into higher-margin cloud, networking, and industrial AI services backed by Foxconn. Its goal is to move from traditional contract manufacturing to high-value technology services, expanding its AI-server, data-center, EV, and semiconductor test automation businesses with scalable intelligent manufacturing solutions.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Shenzhen, China
Founded: 2015

Recently Posted Jobs

Explore more opportunities at Foxconn Industrial Internet

See more jobs