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Loop AI

AI-driven restaurant delivery financial reconciliation

Delivery Strategist - Restaurant Marketing Strategy

Business OperationsConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$120k - $180k /yr

About the Job

Requirements

  • Have at least 5–8 years of experience in a marketing role in a direct-to-consumer brand or in the e-commerce, CPG, or restaurant industry.
  • Have experience as a growth marketer across the lifecycle, including acquisition, retention, reactivation, and product marketing.
  • Be able to sell a product, idea, project, vision, or similar.
  • Be able to break complex problems into smaller parts and build the necessary processes and systems around them.
  • Be able to think in terms of metrics, funnels, and dashboards.
  • Be able to understand complex customer or business problems from a business perspective, make tradeoffs, and build for the right customer outcomes.
  • Demonstrate radical ownership and customer obsession, and be able to move quickly to solve problems.
  • Have a strong interest in personal growth and in building and deploying next-generation products at scale, as an operator or founder.

Responsibilities

  • Own key customer value metrics.
  • Build playbooks for the sales and customer support functions.
  • Own internal processes across analytics, product surfaces, content, and communications across functions to ensure value delivery to customers.
  • Own internal processes needed to monitor and improve agentic workflows, including evaluations, system prompts, templates, and customer agentic workflows.
  • Collaborate with the go-to-market and Customer Success teams to own implementation and the business roadmap, taking business and customer needs into account.
  • Work cross-functionally with Sales/Go-to-Market, Product Operations, Product, and Customer Success to shape customer strategy.

About the Company

Loop AI

AI-driven restaurant delivery financial reconciliation

Loop AI provides a subscription SaaS back-office platform that helps multi-location restaurants optimize profitability in the third-party delivery space by automating financial reconciliation of orders from services like DoorDash, Uber Eats, and Grubhub. It works by breaking each order into line items (up to about 15), automating bookkeeping, offering a real-time dashboard to track sales and lost revenue, and helping manage and dispute chargebacks, while also using AI to surface operational issues from customer feedback. It differentiates itself through founder-led industry and tech experience, a laser focus on the complex delivery financial model, and a combination of reconciliation automation, revenue recovery, and actionable feedback insights. Its goal is to reduce accounting time, improve margins, and recover revenue for restaurant operators.

Company size
51-200
Company stage
Seed
Total funding
$6M
Headquarters
California, United States
Founded
2022

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