Intermediate Legal Operations Specialist

Job Family

Legal Support

Job Description Summary

Provide dedicated support to the Legal and Compliance department through a broad range of legal and compliance operational tasks related to processes, business activities, technology and people. With an eye toward process improvement, identify, implement, and maintain innovative processes and systems to improve the efficiency and qualify of L&CE’s services and maximize the team’s ability to grow and protect the Company.

Job Description

Responsibilities:

• Responsibilities include but are not limited to the 12 core competencies of Legal Operations: Strategic Planning, Financial Management, Vendor Management, Cross Functional Alignment, Technology & Process Support, Service Delivery & Alternative Support Models, Organizational Design & Support Management, Communications, Data Analytics, Litigation Support & IP Management, Knowledge Management, Information Governance and Records Management.
• Work under minimal instruction; expected to determine how to accomplish own work assignments.
• Identify and assist with implementing department tools to streamline new or existing practices.
• Enforcement of processes and policies to manage outside counsel usage and spend. 
• Aid the Management Team with budget matters and optimizing workflows within the department. 
• Collaborate with cross-functional teams including sales, support, service, business development, regulatory, IT, and finance, as well as various business units. 
• Follow pre-existing procedures and identify and streamline possible areas for improvement; utilize systems to complete basic research and records management. 
• Utilize existing reporting and create new or enhanced reporting. 
• Provide guidance for projects and initiatives. 
• Partner with others on managing design, rollout, and training for new systems. 
• Administrator of Technology systems utilized by functional areas. 
• Partner with the development and monitoring of controls.

Qualifications:

• Bachelor’s degree in a business field or equivalent education/experience
• Three years of experience in a law firm, in-house legal department, or comparable experience
• Understanding of legal terminology
• Strong technical aptitude and attention to detail
• Communication skills for daily contact with department staff and internal and external customers.
• Ability to work under pressure of deadlines
• Knowledge of core legal systems such as matter management, e-Billing, document management and knowledge management
• Proficiency using MS Office tools ; SharePoint, Excel, PowerPoint, Word

Preferred Qualifications:

• Project management experience
• Process improvement experience

Working Conditions:

• This is a hybrid position requiring three days in office per week at our Cedar Rapids, Iowa location. Relocation assistance will not be provided for this position.

Compensation:

• The Salary for this position generally ranges between $70,000 - $80,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
• Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. 

#LI-BD1

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

Disclaimer:
Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

• We will never request personal information such as ID or payment for equipment upfront.
• Official offers are sent via DocuSign following a verbal offer—not through text or email.

What We Offer  

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. 

Compensation Benefits 

• Competitive Pay 

• Bonus for Eligible Employees 

Benefits Package 

• Pension Plan 

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity  

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. 

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. 

Giving Back  

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.     

Transamerica’s Parent Company  

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has  grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.   

* As of December 31, 2023