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CapMetro

Public transit agency: buses, rail, paratransit

Recruiter 1-3

Full-Time
No salary listed
Junior, Mid
Bachelor's
Austin, TX, USA
HybridGenerally encouraged to work 8 to 12 days in the office per month; onsite expectations may change based on business needs.
People & HRGeneralist Recruiting
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree in Business Administration, Human Resources, or a related field; related experience may substitute for education on a year-for-year basis.
  • One year of experience working with high-volume external recruitment and internal mobility programs, with a proven track record in full-cycle talent acquisition and a dedicated focus on employees, is preferred.
  • Experience with online applicant tracking systems and hands-on sourcing techniques is preferred.
  • Functional knowledge of Microsoft Office products, including basic ability to use Excel, Word, PowerPoint, and SharePoint in a Windows environment.
  • Knowledge and understanding of employee recruiting and related state and federal regulations.
  • Ability to work in a high-volume, fast-paced environment and maintain confidentiality.
  • Ability to establish and maintain effective working relationships with coworkers and the public.
  • Ability to communicate orally and in writing.
  • Ability to work under direct guidance, with potential to function independently with minimal supervision over time.
  • Ability to stand and sit frequently throughout an eight-hour period, reach vertically and horizontally, use telephone or headset equipment, lift and move materials weighing up to 20 pounds, and work at a computer terminal for 6–8 hours a day in an environment with constant interruptions.
Responsibilities
  • Assist with the recruitment lifecycle, including sourcing, identifying, and recruiting qualified candidates for vacant positions.
  • Use Oracle and LinkedIn Recruiter resources, advanced Boolean search, and niche platforms to identify talent.
  • Interact with potential candidates through social media, professional networks, and career fairs, using innovative techniques to build diverse talent pipelines.
  • Work cooperatively with hiring managers to troubleshoot recruitment challenges and provide advice on market trends, salary benchmarks, and effective selection activities.
  • Represent CapMetro at career fairs, community events, and professional networking functions to build a talent pipeline and promote open roles through direct engagement with prospective candidates.
  • Identify screening tools, interview question banks, and resources to help hiring managers achieve high-quality, standardized selections.
  • Represent CapMetro in selecting advertising and conducting outreach; assist in developing employer branding and candidate-care solutions, including creating and managing professional recruitment content across social media platforms.
  • Track and report personal recruitment results using key performance indicators such as Time-to-Fill, Cost-per-Hire, and Quality-of-Hire to meet individual service-level agreement and scorecard targets.
  • Support Capital Metropolitan Transportation Authority’s Safety Management Systems process by ensuring staff follow safety and security policies, consider safety in their actions, and report safety and security concerns.
  • Perform other duties as required or assigned.
Desired Qualifications
  • Customer service mindset to positively present CapMetro and open roles to potential candidates.
  • Adaptability to contribute positively in a fast-paced, changing work environment while prioritizing multiple functions and managing time efficiently.
  • Work ethic, resourcefulness, and engagement in work responsibilities.

About the company

CapMetro is the public transportation provider for Austin and Central Texas. It operates local bus routes, express services, and a rail line to connect surrounding areas with central Austin. For riders who cannot use fixed-route services, CapMetro Access provides a demand-response, shared-ride paratransit service. The agency is governed by an eight-member board appointed by local government entities. Riders can purchase fares and passes through various channels, and programs like Equifare assist eligible customers. Customer support includes a dedicated phone line for route information and trip planning.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Austin, Texas

Founded

1985

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Simplify's Take

What believers are saying

  • June and August 2026 service changes added Rapid 800, 837, and two Park Rides.
  • Stadler’s January 2027 Red Line maintenance contract should lift rail reliability.
  • FY2026 budget funds $155.0 million capital spending, including electrification, stations, and farebox replacement.

What critics are saying

  • ATU bargaining stalled on July 27, 2026; 1,400 workers threatened a strike.
  • July 13, 2026 fare-increase proposal signals pressure on riders and political backlash.
  • Construction detours everywhere on September 18, 2026 expose reliability weakness and chronic service disruption.

What makes CapMetro unique

  • CapMetro controls Austin’s fixed-route buses, Red Line rail, and Access paratransit network.
  • Transit Plan 2035 ties CapMetro directly to Project Connect’s board-approved expansion agenda.
  • Tap-to-pay, fare capping, and Umo integration modernize boarding across CapMetro buses.

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Benefits

  • Remote Work Options
  • Flexible Work Hours
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Health Insurance
  • Professional Development Budget

Company News

VT Chronicle
Sep 20th, 2026
Tri-Rail enters a new era as Dave Kubicek takes the helm amid record ridership and a new funding strategy.

Tri-Rail enters a new era as Dave Kubicek takes the helm amid record ridership and a new funding strategy. On August 31, Dave J. Kubicek started his new role as the South Florida Regional Transportation Authority (SFRTA) Executive Director. Kubicek brings over 35 years of executive leadership in the passenger rail and public transportation industry. The national search for the new executive director was led by Interim Deputy Executive Director Diane Hernandez Del Calvo. Kubicek joins SFRTA as the agency emerges from a major funding crisis and begins pursuing a longer-term strategy designed to reduce Tri-Rail's reliance on state operating support while generating new revenue from its assets and surrounding development. "As we work to strengthen the agency's financial foundation and plan for the next decade of commuter rail service, Dave Kubicek's extensive experience leading major transit systems and capital programs will help position Tri-Rail for continued success and growth," said SFRTA Governing Board Chair Commissioner Raquel A. Regalado. A transit veteran takes the helm at Tri-Rail. With over three decades of executive leadership experience in the passenger rail and public transportation industry, Kubicek joins SFRTA after serving as Executive Vice President of Capital Construction Engineering Design at CapMetro in Austin, Texas. While at CapMetro, Kubicek's role focused on strengthening federal and state partnerships, which will be particularly helpful as Tri-Rail explores the potential creation of a Transportation Improvement District (TID) along the Tri-Rail corridor. Kubicek worked with the Austin Transit Partnership and the City of Austin on Project Connect, a voter-approved referendum to expand and improve the public transportation network in Central Texas. He served at CapMetro overseeing major capital construction, engineering, design, rolling stock, sustainability and real-estate initiatives, and previously held a senior role with Austin Transit Partnership. Ensuring readiness for major transit projects could directly correlate with the new strategy Tri-Rail is undertaking over the next decade as SFRTA finds ways to reduce its reliance on state funding. His experience with programs like Project Connect could also help with last-mile projects similar to the West Palm Move project in Downtown West Palm Beach, which connects with Tri-Rail. Growing ridership strengthens Tri-Rail's regional role. Kubicek takes over SFRTA following record-breaking ridership numbers for Tri-Rail during the World Cup match days. During the World Cup, Tri-Rail averaged approximately 14,000 weekday rides in June, while World Cup match days pushed ridership above 15,000 on June 15 and to nearly 17,000 on June 24. In order to meet the demand, Tri-Rail added express trains and the ability to transfer at the Golden Glades station with a shuttle service. In addition to record numbers centered around World Cup ridership, Tri-Rail achieved record numbers of ridership in 2025. Kubicek is inheriting a Tri-Rail system that has seen major wins and innovative strategizing over the past two years. Together with his experience at CapMetro, Tri-Rail has the ability to transform that regional impact for transit and improve transportation overall. Leading Tri-Rail into its next decade. As South Florida continues to attract more companies, venture capital firms, and residents, increased transportation systems and innovative transit projects will be critical to meet the demand. Under Kubicek's leadership, his experience has the potential to bring Tri-Rail to new heights. As South Florida continues attracting companies, investors and talent, transportation increasingly becomes an economic-development issue rather than simply a mobility issue. Tri-Rail's 73.5-mile corridor connects employment and business centers across Miami-Dade, Broward and Palm Beach counties, giving the system the potential to help South Florida's individual innovation hubs function as a more interconnected regional economy. For Tri-Rail, the opportunity extends beyond increasing ridership. Transit-oriented development and last-mile connections could allow the Tri-Rail system to play a greater role in South Florida's economic growth. Kubicek's experience overseeing capital planning, infrastructure and transit expansion comes as SFRTA is considering how its existing assets can support a more financially sustainable, and interconnected transportation system.

cash.ch
Sep 10th, 2026
Stadler Rail signs long-term service contract with CapMetro in Austin.

Stadler Rail signs long-term service contract with CapMetro in Austin. Stadler Rail has signed a long-term service contract with transit agency CapMetro for the maintenance of the GTW trains on the commuter line in Austin. From January 2027, Stadler Rail will provide on-site technical support as well as advice on spare parts procurement for the ten diesel-powered vehicles. 10.09.2026 08:53 The contract initially runs for five years and can be extended by up to two more years, according to a statement on Thursday. Stadler will provide a local team of three specialists for this purpose, which will handle technical support, spare parts management and training, among other things. The aim is to ensure the reliability and availability of the Red Line for passengers in the long term. With its fourth service contract in Texas, the company is underscoring its growing role as a partner for transit agencies in the state. awp-robot/ls

Apta Passenger Transport
Jun 24th, 2026
CapMetro launches Park & Rides and service enhancements to improve connectivity.

CapMetro launches Park & Rides and service enhancements to improve connectivity. In Austin, TX, Capital Metropolitan Transportation Authority (CapMetro) completed its eighth Project Connect program as it opened two new Park & Rides and increased frequency on two bus lines. The program utilizes voter-approved investments to transform public transportation across Central Texas. At a launch event, CapMetro President and CEO Dottie Watkins said, "With the opening of the Expo Center and Goodnight Ranch Park & Rides, along with the expanded Rapid service, we're continuing to deliver the kind of frequent, reliable transportation our region needs. These enhancements make it easier for more people to connect to jobs, education, healthcare, and opportunities throughout East Austin, while supporting a more sustainable future." Watkins was joined by leaders from the City of Austin, Austin Transit Partnership, and Travis County, as well as federal and state representatives. Travis County Commissioner and CapMetro Board Chair Jeffrey W. Travillion said, "This is going to revolutionize opportunity in this area." While the county is building affordable housing, he explained that affordable housing alone is not enough. Public transportation provides "the means of getting people to where they need to go." Service changes taking place in June include increasing frequency on the Rapid 800 and 837 lines to every 10-15 minutes during peak hours. In addition, 79 bus stations were upgraded with a lower roof and perforated panels to help protect against weather elements, digital signage to provide real-time updates, and security cameras and lighting. The Expo Center and Goodnight Ranch Park & Rides, which serve as key transit hubs, include end-of-line charging infrastructure to support the agency's electric bus fleet. At the event, speakers remarked that the project represents both an investment in long-term connectivity and improvements for riders today.

Progressive Railroading
Jun 15th, 2026
Rio Grande Pacific to provide maintenance for Texas commuter-rail line.

Rio Grande Pacific to provide maintenance for Texas commuter-rail line. Austin, Texas-based Capital Metropolitan Transportation Authority (CapMetro) has awarded a long-term contract for the maintenance of its Red Line between Leander and Austin to Rio Grande Pacific Corp. (RGPC). Under the contract, RGPC will provide maintenance-of-way (MOW) and signal systems services through RGPC subsidiaries, including Pacific Transit Group and Rio Grande Pacific Technology. RGPC will provide all necessary equipment, parts, supplies, qualified personnel, administrative, regulatory compliance and management services, CapMetro officials said in a press release. The contract includes track, right of way, bridge and signal system inspection and maintenance services for the 32-mile commuter-rail section of CapMetro's railroad corridor. "We look forward to bringing our considerable freight and commuter rail experience to this procurement and providing seamless and professional engineering and signal practices and knowledge to CapMetro," said RGPC CEO Richard Bertel in a press release. "We see this as an opportunity to provide a true partner to CapMetro while also expanding RGPC's footprint in the transit operations and maintenance marketplace."

Digital Signage Today
Feb 6th, 2026
Clear Channel Outdoor teams with CapMetro with multi-year contract

Clear Channel Outdoor teams with CapMetro with multi-year contract. Photo: Clear Channel Outdoor Clear Channel Outdoor is partnering with CapMetro, the public transportation authority serving Austin and Central Texas, to modernize transit advertising during a multi-year contract. This partnership opens a major new avenue for brands to engage on-the-go consumers and daily commuters across Austin's busiest corridors and surrounding suburbs, according to a press release. Clear Channel Outdoor will manage and grow ad sales across 400-plus buses operating on 71 routes and 10 rail stations that together move more than two million monthly riders. Key components of the modernization strategy include: * Enhanced creative capabilities to support high-impact campaigns. * A robust transition and installation plan to ensure a seamless launch in 2026. "Our partnership with CapMetro will help brands connect in even more meaningful ways with Austin's vibrant and growing community," Michelle Costa, regional president, Clear Channel Outdoor, said in the release. "As Austin continues to expand as a cultural and economic hub, brands will benefit from the high-impact transit advertising solutions we'll bring to bear to drive measurable campaign results."