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Full-Time

Director – Revenue Systems & Processes

Posted on 7/19/2024

Remote

Remote

5,001-10,000 employees

Global employment and payroll management platform

Enterprise Software
Consulting

Compensation Overview

$131.3k - $184.7kAnnually

Senior, Expert

Remote in UK

Category
Project Management
Strategy Development
Proposal Management
Business & Strategy
Required Skills
Sales
Management
Salesforce
Requirements
  • Extensive experience leading and managing technology and business analyst teams in Revenue Operations as a Senior Manager, Director, or VP in a high-growth SaaS start-up or scale-up.
  • Proven ability to thrive in a fast-paced, global environment with multiple priorities, requiring strong project management and decision-making skills.
  • Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Demonstrated experience in managing and motivating teams, fostering collaboration, and driving high performance while being hands-on when required.
  • Excellent problem-solving skills, with the ability to apply strategic thinking and collaborate with other GTM leaders to set and implement strategies for GTM success.
  • Deep understanding of managing and deploying key sales tools, including Salesforce, CPQ, Leandata, Outreach, Clari, LeadIQ, Zoominfo, Lusha, and 6Sense.
  • Proactive and innovative mindset that constantly seeks opportunities to enhance processes and workflows for GTM teams.
  • Solid business understanding with the ability to translate business needs into specific, workable requirements.
  • Analytical mindset, with the ability to gather and analyze data to drive decisions, insights, and improvements.
  • Exceptionally strong communicator and influencer, adept at partnering, influencing, and aligning stakeholders at all levels, with experience in change management.
  • Writes and speaks fluent English.
Responsibilities
  • Maintain the integrity and ongoing development of our CRM platform (Salesforce), along with its associated tools.
  • Supervise the selection, deployment, and upkeep of tools, systems, and platforms used in revenue operations.
  • Assess the current technology stack, pinpointing chances to optimize and integrate systems for better data accuracy, reporting, and automation.
  • Lead knowledge transfer of tools and tech to ensure sales teams are maximising usage, efficiency and productivity.
  • Keep abreast of industry trends, new technologies, and best practices to foster innovation and boost revenue operations capabilities.
  • Continuously innovate to improve the use of our tech stack, acting swiftly on feedback. Adopt best-in-class practices and be connected to the latest thinking through external RevOps and sales networks.
  • Collaborate with IT and data teams to guarantee seamless integration, data governance, and security.
  • Design, Develop, Document and implement key sales end-to-end processes and owners.
  • Design and launch processes, workflows, and automation that drive internal efficiencies and up-level the effectiveness of our teams to deliver greater value to our customers.
  • Establish policy documentation for all sales ops topics including lead management, opportunity management, splits, account allocation, segmentation, etc.
  • Define and enforce policies and procedures to ensure compliance, data integrity, and consistency.
  • Work closely with sales leaders and RevOps leaders on major change projects to ensure processes, documentation and tools are part of the change strategy.
  • Manage and mentor a team of process analysts, sales technology experts, Salesforce administrators/engineers (ICs and Team Leads).
  • Provide guidance, coaching, and professional development opportunities to enhance team members' skills and performance.
  • Foster a collaborative and inclusive team culture, promoting knowledge sharing, cross-functional collaboration, and continuous learning.
  • Set clear performance expectations, monitor progress, and provide regular feedback and recognition.
  • Collaborate with other Revops leaders to deliver projects as one team, advocate for the requirements of other Revops teams in new projects and communicate early and widely.

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources by handling compliance, payroll, benefits, and taxes for companies without a physical presence in those countries. Remote.com stands out for its strong focus on data security, being ISO27001 certified and SOC 2 compliant, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for managing international talent efficiently and securely.

Company Stage

Series C

Total Funding

$496M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

14%

1 year growth

50%

2 year growth

134%
Simplify Jobs

Simplify's Take

What believers are saying

  • Remote.com’s strategic partnerships, such as with Nium for real-time cross-border payments, enhance its international payroll capabilities and geographic coverage.
  • The company’s recent appointment of John Kelly as Chief Revenue Officer signals a strong focus on driving global revenue and market expansion.
  • Remote.com’s collaboration with Gifted.co to integrate employee recognition solutions into its platform enhances workforce engagement and satisfaction.

What critics are saying

  • The competitive landscape in the global HR and payroll management market is intense, with strong players like Deel and Rippling posing significant challenges.
  • The integration of new services and partnerships, such as with Nium and Gifted.co, may face operational and technological hurdles.

What makes Remote unique

  • Remote.com offers a comprehensive suite of services for managing international employees, including compliance, payroll, benefits, and taxes, which sets it apart from competitors who may only focus on one or two aspects.
  • The company's ISO27001 certification and SOC 2 compliance ensure high standards of data security, making it a trusted partner for businesses handling sensitive employee information.
  • Remote.com’s flexible pricing model is designed to be fair and reduce manual work, providing a consistent employee experience that is attractive to businesses of all sizes.
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