Team Leader - Clinical Services

Job Description

• Full-time, ongoing position
• Based across headspace Dandenong and Hastings, on the lands of the Bunurong People
• Competitive Remuneration + 12% super + Salary Packaging benefits of up to $18,550 p.a.

Lead with purpose. Help young people access the care they deserve.
This is an opportunity to lead a multidisciplinary team that supports young people aged 12 to 25 to access welcoming, responsive and youth-centred mental health care.

headspace Dandenong and Hastings provide integrated support for young people experiencing a range of mental health, psychosocial and wellbeing concerns. Working alongside clinicians, peer workers and the broader leadership team, you will help create services that are accessible, evidence-informed, trauma-informed, culturally responsive and inclusive of families and support networks.

Your role, your impact
As Team Leader of Clinical Services, you will provide day-to-day leadership, operational coordination and practice support to Clinicians and Peer Workers across headspace Dandenong and Hastings.

Reporting to the Centre Manager and working closely with the Clinical Lead, you’ll strengthen clinical practice, workforce capability and safe, high-quality service delivery, while supporting responses to clinical risk and complex presentations.

You will:

• Lead and develop a multidisciplinary team through coaching, performance development, workforce support and professional learning.
• Coordinate clinical operations, including workforce allocation, referrals, service demand, waitlists and caseloads.
• Provide clinical practice support and secondary consultation, supporting staff to respond to risk, complex presentations and clinical concerns.
• Promote safe, youth-centred care that is evidence-based, trauma-informed, recovery-oriented, culturally responsive and aligned with the headspace Model of Care.
• Champion youth participation, peer practice and lived and living experience perspectives across service delivery.
• Support quality and continuous improvement, using service data, feedback and insights to strengthen outcomes.
• Support centre-based and outreach service delivery and build strong partnerships across health, education and community services.
• Maintain a reduced clinical caseload, providing assessment, intervention, care coordination and brief treatment where required.

About you
You're a collaborative and capable practice leader who brings out the best in people while keeping young people at the centre of care. You're comfortable balancing clinical quality, workforce wellbeing, client experience and operational priorities in a dynamic youth mental health environment.

You bring:

• A Bachelor qualification in Psychology, Occupational Therapy or Mental Health Nursing, with current AHPRA registration, or a Bachelor of Social Work and eligibility for membership with AASW.
• Minimum 5 years' experience in clinical leadership, supervision and multidisciplinary team management, ideally within youth mental health or a related health or human services setting.
• Strong skills in clinical assessment, risk assessment, safety planning and supporting complex or high-risk presentations.
• Sound knowledge of early intervention, trauma-informed, recovery-oriented and culturally responsive practice.
• The ability to balance clinical quality, workforce wellbeing and operational priorities in a dynamic service environment.
• Strong relationship-building skills and a commitment to youth participation, peer work and lived and living experience perspectives.

What will make you stand out?

• Experience working within headspace or a similar youth-focused service.
• A postgraduate qualification in mental health, leadership, management or a related field.
• Accreditation or demonstrated experience in clinical supervision.
• Experience leading service improvement, implementation or change initiatives.
• Knowledge of stepped-care models, clinical governance and integrated care pathways.

What’s in it for you?
Each is the Lead Agency for headspace. At Each you’ll be supported to be your best.

We provide:

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
• Employee benefits - Maxxia offer a range of benefits to their salary packaging customers including cashback from over 400 retailers (including supermarkets, cinemas, travel, clothing retailers)
• Professional development & training – Access mentoring, supervision, leadership 
  pathways, and discipline-specific learning
• Endless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress
• More leave when you need it – 4 or 5 weeks annual leave (dependent upon award or agreement coverage), paid parental leave, personal/carer’s leave, cultural and gender affirmation leave, and the option to purchase extra leave
• Extra savings on the side – Access novated leasing for a cost-effective way to manage your vehicle expenses
• Free, confidential support – Our Employee Assistance Program is available for you and your family

Qualifications

Additional Information

To view the full Position Description, click here or visit each.com.au, go to Work With Us > Careers > Open Roles and search for Team Leader - Clinical Services.

For more information or a confidential discussion, contact Deirdre Brown, Manager – headspace Service at [email protected]  

Applications Close: Tuesday 24th November 2026

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period, so don’t miss out and apply today!
 

Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care. We're committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all ages and genders.

Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.

Next Steps in the Hiring Process 
Learn more about next steps, check out our Hiring Process Guide.

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