Full-Time
Volunteer Coordinator
Gentiva
5,001-10,000 employees
In-home hospice, palliative, and health services
No salary listed
Anderson, SC, USA
In Person
Bachelor's
 Administrative & Executive Assistance |
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- CPR certification is required.
- A valid driver's license, reliable transportation, and current auto insurance are required.
- A deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families is required.
- The ability to build rapport with volunteers, staff, and community partners is required.
- Strong organizational and record-keeping abilities are required.
- Excellent verbal and written communication skills are required.
- Proficiency in public speaking and group facilitation is required.
- The ability to work flexibly, empathetically, independently, and collaboratively is required.
- Competence with Microsoft Office and basic office equipment is required.
- Supervise all volunteer activity within the designated service area.
- Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
- Assess patient and family needs for volunteer services and coordinate appropriate placements.
- Recruit, train, and retain administrative, direct care, vigil, and bereavement volunteers.
- Facilitate volunteer orientation and annual training requirements.
- Ensure completion of health screening requirements, including tuberculosis tests and health questionnaires.
- Serve as a liaison between volunteers and staff to promote communication.
- Represent the volunteer program at interdisciplinary team meetings and in the community.
- Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
- Participate in the hospice's quality assessment and performance improvement activities.
- Support volunteers through regular communication and mentoring.
- Serve as a backup volunteer when needed.
- Assist with reviewing and updating volunteer policies and procedures.
- A bachelor's degree or at least four years of related experience is preferred.
- Previous experience in healthcare, hospice, or volunteer administration is preferred.
Gentiva provides in-home hospice, palliative, and home health care across the United States through a national network. Care is delivered by clinicians and therapists in patients’ homes, including an Advanced Illness Management model for those not yet hospice-eligible. The company differentiates itself with an integrated at-home care platform and strategic acquisitions, such as ProMedica’s home health, palliative, and hospice operations. Its goal is to help patients stay at home, reduce avoidable hospitalizations, and support families and caregivers throughout the care continuum.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
2004
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Simplify's Take
What believers are saying
- Humana agreed in June 2026 to sell its remaining Gentiva stake for $900 million.
- Gentiva signed the Addus Personal Care divestiture, sharpening focus on hospice and home health.
- CMS included Gentiva facilities in FY2026 hospice compliance lists, sustaining Medicare visibility.
What critics are saying
- The 2024 DOJ settlement imposed $19.4 million over ineligible hospice claims and kickbacks.
- Another False Claims Act case triggers payer exclusions and cripples growth.
- Hospice reimbursement scrutiny and survey risk threaten margins if CMS tightens enforcement in 2027.
What makes Gentiva unique
- Gentiva runs 317 hospice locations across 35 states, with Texas and North Carolina anchors.
- Its hospice, palliative, and home health mix spans end-of-life through recovery care.
- The 2023 ProMedica integration added 4,000 employees and expanded the Heartland footprint.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Wellness Program
Professional Development Budget
Life Insurance
Disability Insurance
Commuter Benefits
Pet Insurance
Company News
Humana (NYSE:HUM) agreed to sell its minority stake in Gentiva for approximately US$900 million, exiting equity ownership in home health, palliative, and hospice care. The insurer was also selected as a winner in Illinois' Medicaid managed care program, adding a new state contract to its government focused portfolio. For a company centered on Medicare Advantage and other government backed insurance, these moves represent a meaningful repositioning of how Humana (NYSE:HUM) is exposed to care...