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PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

Advisory Operations Associate - Hospitality & Leisure

Strategy & Management ConsultingConfirmed live in the last 24 hours
Full-timeMilan, Metropolitan City of Milan, Italy

About the Job

Requirements

  • Excellent written and spoken English.
  • A master's degree in Economics, Management, Management Engineering, Tourism, or a related discipline.
  • Up to 1–2 years of experience in consulting, advisory firms, tourism or hospitality operators, or corporate environments.
  • Strong interest in Hospitality, Travel, Tourism, and Leisure.
  • Analytical and quantitative skills, with attention to detail.
  • Advanced knowledge of PowerPoint and Excel.
  • Availability to travel and strong motivation for consulting.

Responsibilities

  • Support growth and development strategies for tourism and hospitality operators.
  • Analyze market trends, competitive scenarios, and investment opportunities.
  • Improve operational and commercial performance.
  • Contribute to service and customer-experience transformation and innovation.
  • Support hospitality and leisure asset-valuation projects.
  • Develop business cases and development plans for industry operators.
  • Conduct market analysis and identify key Hospitality & Leisure industry trends.
  • Support the preparation of business plans, feasibility studies, and financial models.
  • Perform competitive benchmarking and analyze operational performance.
  • Support strategic development, transformation, and performance-improvement projects.
  • Collect and analyze qualitative and quantitative data.
  • Prepare presentations, reports, and management documents for clients.
  • Collaborate in defining growth, positioning, and asset-valuation strategies.

Desired Qualifications

  • Academic or professional experience in hospitality, tourism, or real estate.
  • Knowledge of key hotel operating performance indicators, including ADR, RevPAR, Occupancy, and GOP.
  • Experience in data analysis and business-case development.
  • Interest in sustainability, digital innovation, and customer experience in Hospitality & Leisure.

About the Company

PricewaterhouseCoopers (PwC)

Global professional services: assurance, tax, consulting

PwC provides assurance (audit), tax, legal services, consulting and deals advisory to organisations worldwide. It uses multidisciplinary teams across accounting, advisory, technology and industry, delivered through a global network of locally established firms that collaborate with technology partners to offer AI, cloud, managed services and digital trust. PwC differentiates itself with an integrated, global-local service model and technology-enabled offerings that address complex client needs across risk, transformation, reporting and sustainability. Its goal is to help clients improve governance, efficiency and value by supporting reporting accuracy, business transformation, risk management and sustainable practices.

Company size
10,001+
Company stage
Early VC
Total funding
$3.3M
Headquarters
London, United Kingdom
Founded
1989

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