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Mercier Consultancy Group

Danish Speaking Digital Trust and Safety Analyst

Risk & ComplianceConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Danish, spoken and written, is mandatory.
  • A valid European Union passport is mandatory.
  • Previous experience in social media, content moderation, or customer trust and safety is highly preferred.
  • Strong analytical judgment and the ability to make impartial decisions based on established guidelines are required.
  • Willingness to relocate to Sofia, Bulgaria is required.

Responsibilities

  • Monitor and moderate social media content to ensure compliance with community guidelines and platform policies.
  • Analyze reported user content in Danish to identify and mitigate risks related to policy violations.
  • Evaluate complex user scenarios with cultural nuance to maintain digital safety.
  • Collaborate with cross-functional global teams to improve automated safety workflows and detection systems.
  • Provide feedback on trending content issues to refine the platform's user experience.
  • Navigate fast-paced social media environments to help ensure a secure, respectful, and safe user environment for the Danish-speaking community.
  • Maintain strict confidentiality and adhere to privacy regulations when handling sensitive data.

Desired Qualifications

  • Previous experience in social media, content moderation, or customer trust and safety.

About the Company

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