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Securitas

Global security services and solutions provider

Mitarbeiter Notruf- und Serviceleitstelle

Security Guarding & PatrolPosted on Nov 9
Full-timeNienhagen, GermanyNo salary listedIn-person

About the Job

Requirements

  • Ideally, hold certification as an NSL specialist or have experience working in an emergency call and service control center.
  • Career changers with initial experience in security services or customer service are also welcome.
  • Be willing to work shifts and weekends or public holidays; available shift arrangements include day or night shifts, with or without weekend work.
  • Have a clean criminal record.

Responsibilities

  • Support customers and partners with alarm-handling challenges or questions.
  • Independently monitor all connected hazard, fire, intrusion, and hold-up alarm systems.
  • Centrally direct intervention personnel and monitor compliance with specified response times.
  • Coordinate, document, and monitor elevator systems, video connections, and special solutions.
  • Maintain quality standards, including data maintenance.

Desired Qualifications

  • Enjoy communicating with customers.
  • Be reliable and present a well-groomed appearance with good manners.

About the Company

Securitas

Global security services and solutions provider

Securitas provides security services to a global client base, offering electronic security, fire and safety, and emergency planning across 47 countries. Its approach combines a skilled workforce with advanced technology to deliver tailored protection plans, monitoring, and rapid response that safeguard people and assets while managing risk. The company differentiates itself through its global scale, integration of human and digital security capabilities, agile staffing, and a client-focused model that adapts to changing market conditions. Its goal is to enable clients to focus on their core operations by reliably protecting their property, information, and people, and to grow its presence in expanding markets like China and India.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1972

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