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RHA Health Services

Community-based disability and behavioral health services

Direct Support Leader

Residential & Direct SupportConfirmed live in the last 24 hours
Full-timeGoldsboro, NC, USA$17 /hrIn-person

About the Job

Requirements

  • Requires a high school diploma or GED and experience working with the population served.
  • Candidates must be able to lift and move up to 50 pounds, and the listed physical requirements include lifting 30 pounds regularly, lifting at least 70 pounds, pulling at least 50 pounds, squatting, kneeling, crawling, crouching, climbing, stooping, regularly using hands to handle objects or controls, standing and walking, and demonstrating CPR proficiency from floor level.
  • Candidates must have a high school diploma or GED, an associate degree in a health-related area, or two years of experience in a health-related field.
  • Candidates must have a valid driver's license and automotive insurance.
  • Candidates must have a flexible schedule and be available to provide on-call coverage as needed.
  • Candidates must provide CPR after certification.
  • Candidates must be able to pass a background check and drug screen.
  • Candidates must complete pre-employment criminal background screening, registry checks, drug testing, education verification and other credentialing based on position requirements, and employment history or references if required.
  • For positions requiring driving, candidates must provide proof of driver's license, driver's insurance, and a vehicle if required to transport individuals.

Responsibilities

  • Provide support to individuals and groups with disabilities in residential and day settings while performing Direct Support and House Assistant duties.
  • Assist with ensuring staff coverage of all three shifts as scheduled by the Home Manager or as needed when scheduled staff cannot work.
  • At certain residences, reside overnight when required by a special schedule or work week.
  • Assist individuals receiving services in identifying and communicating their requests and needs for services and supports.
  • Implement services and supports to address each person's goals and desired outcomes as identified through their Person Centered Plan.
  • Provide opportunities for choice and encourage clients to exercise control over themselves and their environment.
  • Assist and instruct clients in food preparation and house cleaning.
  • Help clients identify and acquire valued social roles and healthy personal and social habits.
  • Continuously assess each client's functional levels, motivate clients, and provide consistent reinforcement, assessments, and feedback for learning activities.
  • Dispense medication, monitor dosages, and make chart notes in accordance with the employee's level of training.
  • Transport and accompany clients to and from day programs, work sites, and community activities.
  • Support clients at vocational sites to help them meet their responsibilities.
  • Work with an interdisciplinary healthcare team to identify support methods for achieving clients' stated goals.
  • May teach core training such as NCI, CPR/First, community connections, and cultural diversity.

Desired Qualifications

  • Work experience is highly desirable but not required for this entry-level role.
  • Experience working with individuals with developmental and intellectual disabilities is preferred.
  • CPR, first aid, NCI, and/or MedTech certification is a plus.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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