Business Information Security Officer

Posted on 5/15/2024



1,001-5,000 employees

AI-powered platform for business-consumer conversations

Data & Analytics
AI & Machine Learning


Remote in UK

Required Skills
  • Bachelor's degree in a relevant technical field
  • Master's degree or relevant certifications (e.g., CISSP, CISM, CISA)
  • At least 5 years experience in managing customer compliance audits
  • 3 years experience running disaster recovery programs
  • Strong technical background in cloud technologies, infrastructure, security controls, resiliency, and audit methodologies
  • Strong understanding of industry regulations and standards related to information security and privacy
  • Solid understanding of compliance frameworks and their associated controls including but not limited to SOC 2 Type 2, ISO 27001, and CSA CCM
  • Exceptional customer communication and relationship management skills
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving abilities
  • Deep program and project management skills
  • Lead and coordinate all aspects of select customer security audits for largest clients
  • Collaborate with cross-functional teams to ensure timely and accurate responses to audit requests
  • Develop and maintain strong relationships with key customer stakeholders
  • Implement and manage high-touch care programs for largest customers
  • Chair the Disaster Recovery Committee
  • Ensure development, implementation, and maintenance of comprehensive disaster recovery policies
  • Conduct regular risk assessments and develop strategies to mitigate risks
  • Collaborate with Engineering and other teams to align disaster recovery plans with business objectives
  • Facilitate regular testing and simulations of disaster recovery program
  • Develop, manage, and present key metrics to senior leadership
  • Aid the CSO in cross-functional initiatives

LivePerson is a global pioneer in the realm of business-oriented AI, trusted by hundreds of leading brands to facilitate billions of secure and responsible conversational interactions monthly. The company's Conversational Cloud platform leverages a rich data set and advanced safety tools to harness the power of Generative AI and Large Language Models, driving improved business outcomes. With a focus on fostering authentic, ongoing conversations over AI hype, LivePerson's nearly three-decade-long commitment to connecting businesses and customers has earned it the title of the #1 Most Innovative AI Company by Fast Company.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth